Administrative Supervisor - Pool - Varies Shift - Horizon West

Title: Administrative Supervisor Position Summary: The Administrative Supervisor facilitates timely and safe patient flow, provides off‑shift management and operational oversight in the acute care hospital setting, and ensures the provision of safe, quality patient care. Essential Functions Serves as a clinical resource agent to nursing units and allied health departments for problem solving within a given shift. Ensures safe and timely patient flow throughout the facility and coordinates intrasystem transfers. Participates in clinical observation and assessment for patients as needed to determine appropriate level of care placement. Provides oversight of staffing resources in coordination with department leadership and corporate staffing office. Ensures a visible and collegial leadership presence throughout the facility and shift. Serves as a first responder for all emergency code events and house alerts. Completes documentation per shift for patient census, events and flow outcomes, proficiently operating databases, bed management programs, and the electronic health record. Serves as a leadership resource for policy, procedures, legal and risk issues, and compliance with regulatory standards and accrediting agencies. Responds/resolves team member, patient, family member, and provider concerns and provides follow-up with appropriate individuals. Provides support, education, coaching, and mentoring to team members. Assists personnel and families in all circumstances surrounding the death of a patient, facilitating arrangements for autopsies, organ/tissue donation and verification of referrals to the Medical Examiner. Serves as the central intake for patient matters concerning the ADA, language and/or cultural issues, facilitating assistance as needed within the facility. Manages human resource related functions; interviewing, onboarding, evaluating personnel, reinforcing expectations with standards for care and conduct, and issuing corrective actions. Provides crisis management support and coordinates follow-up actions with the Administrator‑on‑Call (AOC). Serves as the Incident Commander for all HICS events until the hospital administrator arrives. Maintains reasonable, regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Effective communication: proficient in oral, written, and interpersonal skills. Relationship management: demonstrates collaborative and collegial relationship skills, engages staff in decision‑making, and exhibits effective conflict resolution skills. Influencing behaviors: inspires desired behaviors, manages undesired behaviors, and promotes patient‑centered decisions. Diversity: values diversity and establishes a work environment that is culturally competent. Community relationships: represents the organization as a resource to non‑health care constituents within the community. Knowledge of the Healthcare Environment Clinical practice knowledge: understands current nursing practice, roles and functions of team members, patient care policies and procedures, and state and federal standards. Evidence‑based practice and patient care outcomes: uses data and other sources of evidence to inform decision making and interpret outcome measures. Patient safety & team member safety: supports a Zero Harm Environment and a Just Culture; responds and acts on safety recommendations. Qualifications Education/Training: Graduate from an accredited school of nursing; Bachelor of Science in Nursing preferred. Licensure/Certification: Current professional license as a registered nurse in the State of Florida; national certification in a specialty area within 2 years. Maintains current BLS; ACLS, PALS, NALS, or TNCC as required. Experience: Two (2) years of experience as a registered nurse in the acute care setting. #J-18808-Ljbffr Orlando Health