Service Technician
Systecon Inc
Job Description
Job Description
Service Technician
DUTIES AND RESPONSIBILITIES:
In-House
Perform quality control function in production area as required to assist other QC personnel to test assemblies; to test, maintain, and/or repair testing equipment; or conduct final product tests as required.
Participate in quality control function with regards to troubleshooting systems in cooperation with engineering, mechanical and/or electrical assembly.
Provide technical assistance to customers via telephone communication to trouble shoot systems, to make recommendations and/or instructions with regards to service, procedures, or replacement parts.
In-Field
Participate in set-up and installation of finished product at customer location, to include the training of customer personnel in the operation, general maintenance and minor repair of the assembly.
Perform start-up of assembly following installation at customer location, to include the noting of any system irregularities, problems or malfunctions that need to be addressed and making appropriate recommendations to the customer.
Work with other service personnel to solve customer related problems and/or to retrofit existing equipment as required.
Contact internal departments and/or personnel, and outside vendors to solve installation, service, or repair problems in the field.
Vacancy posted 4 days ago
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