General Manager

General Manager Oak Park, ILFor almost 30 years, One Off Hospitality has developed and operated some of Chicago's most beloved places to eat and drink. More importantly, we're a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home.TITLE: GENERAL MANAGER LOCATION: OAK PARK, IL REPORTS TO: DIRECTOR OF OPERATIONS FLSA: EXEMPT TYPE: FULL-TIMEPOSITION SUMMARY: The General Manager will work hand in hand with James Beard Award Winner (2019) for Outstanding Bread Baker, Greg Wade. They will assist in running an efficient and profitable store operation of Publican Quality Bread. They are responsible for ensuring that the store meets company standards in sales, staffing, product quality, visual merchandising, and operations. They will also assist with the goal of providing guests with excellent, quality products and fast, friendly service. This position enforces procedures in hand with the Managing Partner and helps train new employees.REQUIREMENTSEssential Duties & Responsibilities: The essential functions include, but are not limited to the following:Maintains a cheerful, courteous disposition and a neat, clean and professional imageWorks with various departments of the business in day to day operations as well as developing and executing a plan to drive sales, manage costs, and grow the businessManages FOH schedule; ensures the FOH is properly staffed and communicates any staffing issues to People Services and Managing PartnerPartners with Managing Partner in planning and executing sales promotions and maintaining a positive community imageDelegates duties to staff members, as necessaryAssists in maintaining proper loss prevention standards, reviewing cash handling procedures, deposits and safe proceduresProactive in solving guests issues and satisfying guests in various situationsMaintain high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipmentEnsures that all team members are educated on our products and services by developing and understanding of our various types of coffee, tea products, bread, and pastriesCounsels team members, facilitates team member training efforts and disciplines team members, as necessaryHelps with duties of other employees (i.e. baristas, cashiers, etc.)Responsible for ensuring that all checkouts and store closing duties are performed on a daily basis to standardsHas a strong understanding of company background, core values and philosophyAdheres to all company safety and sanitation policies and proceduresPerforms other work related duties as assignedMinimum Qualifications (Education, Experience, Skills)Restaurant Management Certification or college degree preferredPrevious 1-3 years of management experience requiredIllinois Manager Food Sanitation Certification requiredIllinois Allergen Certification requiredBASSET Certification requiredServSafe Certification requiredAbility to handle stress under pressureWillingness to maintain a clean, healthy, and safe working environmentAbility to coordinate multiple activities with attention to detailAbility to work independently, with minimal supervisionFamiliarity with Hot Schedules and/or Toast preferredPhysical Demands and Work EnvironmentAbility to be flexible with job demands and open minded when being asked to complete tasksAbility to operate and use all equipment necessary to run the storeAbility to move or handle equipment throughout the restaurant generally weighing 0-50 poundsAbility to work varied hours/days as business dictatesAbility to stand for up to 8-10 hours a dayMust be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfishOne Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.