Scrum Master II

Are you ready to join a growing team?

CTG is seeking to fill a Scrum Master II opening for our client.

This role is ideal for an experienced Scrum Master who thrives in a servant leadership environment and enjoys coaching cross-functional teams to deliver high-quality solutions. You'll work with multiple Agile teams, mentor fellow Scrum Masters, and help advance Agile maturity across the organization while partnering with business and technology leaders.

Location: Buffalo, NY

Duration: 12 months

Primary Responsibilities

• Serve as a servant leader and Agile coach for multiple cross-functional Scrum teams.

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and release planning.

• Coach teams on Agile principles and best practices including Scrum, Kanban, Lean, Extreme Programming (XP), user stories, story mapping, ATDD, TDD, and continuous integration.

• Foster a culture of continuous improvement, collaboration, transparency, and accountability.

• Help teams become self-organizing, cross-functional, and highly effective.

• Remove impediments and coordinate with stakeholders and partner teams to resolve blockers impacting delivery.

• Utilize Agile metrics and information radiators to improve visibility into team progress and performance.

• Partner with Product Owners to support backlog refinement, prioritization, and value delivery.

• Mentor and coach less experienced Scrum Masters and contribute to Agile Communities of Practice.

• Promote learning through coaching, workshops, training sessions, conferences, and knowledge-sharing initiatives.

• Ensure adherence to organizational risk management, regulatory requirements, and internal control standards.

• Support an inclusive, collaborative work environment and perform additional duties as assigned.

Scope of Responsibilities

• Lead Agile delivery efforts across multiple teams while championing Scrum, Kanban, and Lean methodologies.

• Drive continuous improvement initiatives that enhance team productivity, quality, and delivery predictability.

• Collaborate with Agile leaders to strengthen Agile adoption and organizational effectiveness.

• Build strong partnerships with Product Owners, business stakeholders, architects, developers, and leadership to align priorities and remove organizational impediments.

• Encourage transparency through Agile metrics, dashboards, and visual management tools.

Supervisory/Managerial Responsibilities

• No direct people management responsibilities.

• Leads through servant leadership, influence, accountability, and coaching.

• Provides mentorship and guidance to Scrum Masters and Agile team members.

Education and Experience Required

• Bachelor's degree and a minimum of four (4) years of experience as a member of an Agile team, including at least two (2) years serving as a Scrum Master; OR

• In lieu of a degree, a combined minimum of eight (8) years of higher education and/or relevant work experience, including at least four (4) years working on Agile teams and two (2) years as a Scrum Master.

• Demonstrated experience applying servant leadership principles.

• Strong collaboration, facilitation, coaching, and conflict resolution skills.

• Experience leading Agile teams using Scrum and Kanban frameworks.

• Excellent communication, organizational, and stakeholder management skills.

Education and Experience Preferred

• Experience serving in multiple technology disciplines such as Project Management, Business Analysis, Software Development, Quality Assurance, User Experience, or Deployment.

• Proven success coaching teams toward self-organization and continuous improvement.

• Strong knowledge of Agile, Lean, Scrum, Kanban, and Extreme Programming (XP) practices.

• Experience supporting digital product development and Agile transformation initiatives.

• Understanding of Design Thinking principles and customer-centered delivery.

• Experience leading through influence in large, cross-functional organizations.

• Professional Scrum Master (PSM), Certified ScrumMaster (CSM), or comparable Agile certification preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit .

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.