Customer AI Product Manager - Lead AI for CX & Contact Centers

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Capgemini Invent in the United States is seeking a seasoned AI Product Manager to lead customer-facing AI initiatives, including contact center AI and self-service solutions. You will own end-to-end delivery from definition through UAT and value realization in collaboration with business and technical teams.

Responsibilities include managing AI products, overseeing the internal lifecycle, coordinating cross-functional teams, and ensuring initiatives deliver measurable business impact while

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Vacancy posted 4 days ago

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