Employee Health and Benefits Sr. Client Manager

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Employee Health and Benefits Sr. Client Manager​ at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

Applicants must be within driving distance to our Columbus, GA or West Point, GA office to be considered for this role and have the ability to commute to the office five days a week.

A day in the life.

As an Employee Health and Benefits Sr. Client Manager , you will:

• Present in depth financial renewal analysis (e.g., renewal underwriting workup, plan value analysis, contribution strategy analysis, self-funded analysis, aggregate reports, etc.)
• Participate in sales presentations & astutely represent/discuss the Client Manager role
• Participate in industry events (could be carrier functions, BAN events, or other related organizations) basically continue to develop as a professional within the industry
• Prepare/present quarterly reports (End of year wrap up, quarterly stewardships, monthly reports)
• Prepare/present strategic assessments for prospective and existing clients
• Prepare/send RFP's
• Renewal analysis (including renewal negotiations, brainstorming for creative solutions, funding strategies, contribution strategies)
• Command of available technology platforms for enrollment and plan communication
• Lead new or renewal product/vendor implementations
• Lead open enrollment meetings
• Develop communication materials in conjunction with Creative department
• Be able to assist with ACA reporting activities (e.g., vendor solicitation & implementation, calculating fees for PCORI/TRF, etc.)
• Be able to assist with benefits admin vendor selection/implementation

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Bachelor's degree in a relevant field of work or an equivalent combination of education and work-related experience
• 5-7 years of work-related experience with demonstrated proficiency in multiple disciplines/processes related to the position
• Previous experience working with small groups preferred
• Excellent presentation, written, communication, and customer service skills
• Proficient with Microsoft Word, Excel, Power Point, and Outlook
• Ability to learn Agency Management and Imaging Systems
• Outstanding customer service skills
• A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are

EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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