General Manager

Leadership Statement

Leadership at the Wylder Hospitality Group stems from our core values:

Be Clear, Hold the Standard, Be Honest, Be Caring, Be Professional.

Throughout the business these core values define us as a group and build toward our financial and cultural success. We apply them to each other, to employees, to guests, to vendors, and to our community.

General Manager

The General Manager at Wylder Hospitality Group oversees the operation of the entire restaurant and market: financial, personnel, guest service, food and beverage quality, retailing, safety, and leadership development. In order to be successful in these responsibilities, the General Manager must love the restaurant and retail industries, exude the core values, and lead with heart and humor.

Requirements:

Love the restaurant industry

Assist first-line managers to achieve their goals

Ensure that all teams within a unit are functioning well

Identify & Develop Future leaders

Partnership with Office Manager and first-line managers in maintaining staffing levels through: Job Postings & Recruitment, New Hire Orientation, and Performance Evaluations

Develop and maintain a fun and professional work environment

Develop and maintain standards of service, food and beverage

Develop and maintain educational programs for staff

Hold regular leadership meetings

Manage financials and budgets of the restaurant: Labor Cost Food Cost Beverage Costs Expenses

Be a presence on the floor of the restaurant: Host stand, wait times, greetings, table checks, table greets, bussing, running food, expediting food and drinks, supporting the bar, and maintaining an upbeat floor energy

Quickly and professionally respond to all guest inquiries and complaints

Support Kitchen Leadership & Team

Oversee and maintain safety and sanitation standards including health inspection high scores

Literacy in Computers and Basic Math

Strong skills of observation

Good problem solving and conflict resolution skills

Exceptional follow-through skills

Great oral and written communication

Perks

Great Pay Including Quarterly Bonuses

Health Benefits

Growth Opportunities

Employee Assistance Program - Free & Confidential Mental Health Services and Free Legal & Financial Consultations

WYLD CHILD * 13 S LATAH ST UNIT 103 BOISE, ID 83705 *