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Data Products & Metrics Foundation Lead - Wallet, Payments & Commerce

Apple Oakbrook

Data Products & Metrics Foundation Lead - Wallet, Payments & Commerce

Architect the future of data consumption across Apple's Wallet, Payments & Commerce by shaping metrics foundation, headless BI, and AI-driven insights strategy. Serves as a solution architect, driving alignment, standards, and long-term architecture for how data is modeled, accessed, and consumed. Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something — you'll add something.

Our culture is about getting things done iteratively and rapidly, with open feedback and debate along the way; we believe analytics is a team sport, but we strive for independent decision-making and taking smart risks. Our team collaborates deeply with partners across product, design, engineering and business teams: our mission is to drive innovation by providing the business and data scientist partners best in class systems and tools to make decisions that improve the customer experience. This will include leveraging large and complex data sources, helping derive actionable insights, delivering dynamic and intuitive decision tools, and bringing our data to life via interactive self serve decision tooling with an eye to meet high standards of trust, accuracy, legal and privacy compliance. The ideal candidate is a self-motivated team player, skilled in a broad set of data product tools and techniques with a strong sense of Apple design philosophy. The candidate will have the ability to adapt and learn quickly, provide results with limited direction, and choose the best possible path forward at all times. This is a rare opportunity to define the analytics foundation for one of Apple's most strategically important business areas — Wallet, Payments & Commerce. You won't be maintaining the status quo; you'll be building the future — from metrics architecture to AI-driven decision intelligence — at a scale and quality standard that only Apple demands

Responsibilities
  • Metrics Foundation & Headless BI
  • Design and own the metrics layer — defining how metrics are modeled, governed, and consumed across the organization
  • Architect and implement a headless BI strategy decoupling metric definitions from visualization/consumption tools
  • Build and maintain a centralized metrics store ensuring single source of truth for all KPIs and business metrics
  • Define metric ownership, versioning, and certification standards to ensure trusted, consistent consumption across all teams
  • BI Architecture & Visualization Strategy
  • Own the future-state visualization strategy — including self-serve, embedded analytics, and AI-assisted insights
  • Serve as the BI Solution Architect — evaluating, selecting, and governing visualization and reporting tools
  • Establish BI tool standards, best practices, and governance frameworks
  • Lead the transformation of BI from legacy reporting to a modern, AI-driven data consumption model
  • Lead build vs. buy evaluations for BI and visualization capabilities, balancing innovation with Apple's standards
  • Partner with Legal, Privacy, and Compliance teams to ensure data consumption practices meet Apple's trust and privacy standards
  • Leadership & Strategy
  • Operate as a senior IC with organizational influence across multiple LOBs
  • Define the long-term vision and strategy for metrics engineering and data products
  • Influence and contribute to the data platform roadmap from an analytics and BI perspective
  • Drive organizational alignment on metric definitions, data literacy, and analytics standards
  • Present and communicate analytics strategy and roadmap to senior leadership
  • Stay ahead of industry trends in headless BI, metrics layers, and data visualization
  • Innovation & AI Readiness
  • Build the semantic foundation required for LLM-powered analytics — clean metrics, trusted definitions, governed access
  • Evaluate and adopt modern tools for semantic modeling and headless BI
  • Enable multi-modal data consumption — dashboards, APIs, embedded analytics, and AI assistants from a single source of truth
  • Act as a thought leader on emerging trends in BI + AI convergence, guiding long-term roadmap and investments
  • Drive transformation from reporting → insights → decision intelligence
Minimum Qualifications
  • Bachelor's or Master's degree in Computer Science or a related technical field or equivalent experience
  • 10+ years of experience in designing, developing and deploying next-gen Analytical Data Products.
  • 3+ years in a lead, architect, or senior IC role in Metrics foundation and BI solution design
  • Strong understanding of data warehousing, data modeling (dimensional/star schemas), and metric standardization.
  • Experience implementing or working with headless BI / semantic layer tools
  • Demonstrated ability to influence without authority across engineering and business teams
  • Excellent Executive communication skills with both technical and non-technical audiences
Preferred Qualifications
  • Familiarity with payments, commerce, or fintech data — transaction metrics, funnel analytics, financial KPIs
  • Familiarity with AI-driven analytics / conversational BI
  • Knowledge of data governance, data cataloging, and metadata management
  • Strong SQL skills, with exposure to Python and large-scale data processing frameworks (e.g., Apache Spark)
  • Experience working closely with data engineering and platform teams to align on data models, and infrastructure/platform requirements
  • Experience navigating complex organization dynamics and driving cross-functional initiatives to completion in a fast-paced environment
  • Proven record in leading junior engineers to build metrics or BI foundation

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis. Submit Resume Back to search results See all roles in Cary

Vacancy posted 5 days ago
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