Customer Service Representative

Customer Service Representative

Job Overview: Coordinates and expedites the flow of work within or between departments according to daily and weekly production schedules. Review the MRP system to ensure the customer due dates are in line with required delivery dates. Provide continuous updates to customer on the status of their order within the allotted 4-hour time frame. Communicate with customers on any additional blueprints, drawings, or other items needed for processing. Coordinate with production on obtaining ECD's for orders. Prepare order in ship out or other areas as needed. Develop daily reports on orders and communicate with production. Other duties as assigned.

Qualifications: Accountability, Active Listening, Assertiveness, Communication, Oral, Communication, Written, Conflict Resolution, Customer Oriented, Empathetic, Ethical, Friendly, Honesty / Integrity, Interpersonal, Organized, Time Management, Self Motivated, Relationship Building, Reliability, Persistence

Benefits: Compensation range: $21.30 - $25.00 (DOE) We offer Medical, Dental, Vision, Employer Paid Basic Life, Supplemental Life Insurance, 401k with a 3% employer match. Generous Paid Time Off program. 8 Holidays and 2 Floater Holiday. On-the-job training, no experience required. Join a great company with opportunities for growth!

Requirements: Education: High School Graduate or General Education Degree (GED) Required Experience: 2 plus years of experience in manufacturing. Work Environment Temperatures in the work environment can fluctuate with outside weather conditions. Due to the manufacturing environment, Personal Protection Equipment may be required including safety glasses, goggles, aprons, rubber boots, gloves, and a respirator (provided by Company).