Club Builder

Part-Time Customer Service Associate

As a Part-Time Customer Service Associate at 2nd Swing, you'll help guests complete their golf equipment purchases and trade-ins while delivering a top-tier customer experience. This role is ideal for someone who is personable, reliable, and passionate about golf. You'll use your knowledge of golf equipment and POS systems to guide customers through their transactions and answer questions both in-store and over the phone. Weekend shifts required.

Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find:

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Position Responsibilities:

• Perform club repairs including regripping, lie and loft adjustments, shaft installations, and club modifications.
• Complete repair and custom build orders accurately and on time.
• Read and execute custom club specifications.
• Verify repair and build orders for quality and accuracy.
• Maintain an organized workstation.
• Monitor shop inventory and supplies.

Required Qualifications:

• 3+ years of advanced club-building experience.
• 3+ years experience with build and repair equipment including saws, pullers, epoxies, bending machines, and swing weight scales.
• Demonstrated experience regripping clubs, adjusting loft and lie, shaft work, adjusting swing weights.
• Strong understanding of club specifications including length, lie, loft, swing weight, and shaft profiles.
• High attention to detail and the ability to execute repeatable builds across full sets.
• Experience working from professional fitting data and OEM-style build sheets.
• Deep interest in golf equipment, shafts, materials, and build technologies.
• Ability to stand for extended periods and perform hands-on, detail-oriented work.

Part-Time Benefits:

• Flexible Scheduling
• 401k company match
• Employee Programs such as PGA membership dues support
• Paid Time Off
• Discounted Merchandise
• Health and Wellness Initiatives
• Work Life Balance

Job types: Part-time, seasonal.

Compensation: $25 - $35 per hour, based on experience.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.