Account Director
RedRover
Account Director(B2B Agency Experience Required)Position OverviewRedRover is seeking a strategic, growth-focused Account Director with proven agency experience in the B2B space. This role is designed for a seasoned account leader who independently owns client relationships, drives measurable results, and actively grows accounts.The Account Director serves as the primary strategic lead for assigned accounts and is accountable for performance, retention, and expansion.Reporting to the Director of Client Services (DCS), the Account Director owns the strategy, performance, and growth of a portfolio of B2B client accounts.This role requires someone who:Can confidently lead client strategy conversations independentlyOperates with detail, thought and timeliness with minimal oversightProactively identifies growth opportunitiesProtects scope, budget, and profitability within agreed upon timelinesDelivers client goals with operational rigor while identifying foreseeable challenges before client is affectedKey ResponsibilitiesIndependent Account OwnershipServe as the primary strategic point of contact for assigned accountsLead weekly client calls, monthly look back/look forward meetings, quarterly business reviews, and performance discussions, along with annual planningTranslate business objectives into integrated marketing strategies.Ensure all deliverables align with agreed KPIs and business outcomes.Maintain disciplined communication with clients and internal teams.Work with internal teams to develop, maintain and adhere to schedules and plans as outlined by outcomes team and client SOWRevenue Growth & RetentionIdentify and close upsell and cross-sell opportunities within existing accounts.Drive account expansion through strategic recommendations.Maintain scope integrity and proactively address scope creep.Contribute to forecasting and ensure accounts remain profitable.Protect long-term client retention through proactive leadership.Operational DisciplineDevelop clear briefs and strategic direction for internal teams.Ensure effective use of Wrike and project management systems.Anticipate risks and resolve issues before they escalate.Demonstrate extreme ownership and accountability in all commitments.Qualifications6–8+ years in a marketing agency environment (B2B required).Demonstrated experience independently managing multiple client accounts.Experience leading client strategy conversations without senior oversight.Strong collaborator and communicatorProven track record of account management, retention and growth of existing accountsSelf starter, takes ideas from concept to execution, navigating feedback like a pro from internal teams and clientsThrives in fast paced environment, responding quickly and proactivelyStrong understanding of integrated marketing (SEO, PPC, paid media, content).What This Role Is NotThis is not:An entry-level Account Director promotionA training roleA support roleA department-building leadership positionApplicants should already be operating as the strategic lead on client accounts within an agency setting.RedRover offers competitive compensation as well as an innovative benefit package including healthcare, dental and vision benefits; generous paid time off that escalates with tenure; vacation expense reimbursement after a period of tenure; pet insurance; daycare expense reimbursement; fitness benefits; paid maternity/paternity leave after a period of tenure; retirement contributions after a period of tenure and flexible hours.
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