Aftermarket Account Manager

Job Title : Aftermarket Account Manager / Service Salesperson
Operating Company: Etairos
Job Location : Memphis, TN
FLSA Status : Exempt
Salary Range: $65,000 - $75,000 annually plus uncapped commission

About:
Etairos HVAC is a member of the AIR Control Concepts family.

Etairos HVAC is a commercial HVAC manufacturer's representative serving the Mid South. The company specializes in the sales, service, and integration of HVAC equipment, components, and aftermarket parts for commercial, institutional, and light industrial applications. Etairos supports contractors, engineers, building owners, and facility teams throughout the HVAC equipment lifecycle, from design and equipment selection through installation, startup, service, and preventative maintenance.

Check out our website here: Etairos HVAC

Job Description:
We are seeking a motivated and relationship driven Aftermarket Account Manager / Service Salesperson to grow Etairos' commercial HVAC service business within an assigned territory.

This position is responsible for developing new customer relationships while identifying additional opportunities within existing accounts. The Account Manager will work directly with building owners, facility contacts, contractors, and other decision makers to understand their HVAC needs and provide service focused solutions.

The role will sell preventative maintenance agreements, HVAC service, turnkey projects, replacement equipment, and parts. This person will manage the full sales process, including prospecting, qualifying opportunities, conducting site visits, developing proposals, presenting solutions, and closing business.

The Account Manager will also work closely with Etairos' service, operations, and technical teams to ensure customer needs are properly understood and proposed solutions can be successfully delivered.

Essential Duties and Responsibilities:

• Develop new commercial HVAC service customers within the assigned territory.
• Build and maintain strong relationships with building owners, facility managers, contractors, and other customer decision makers.
• Identify opportunities for preventative maintenance agreements, HVAC service, equipment replacement, parts, and turnkey projects.
• Prospect for new business while also developing opportunities from existing Etairos customers and current projects.
• Follow up on warm leads and identify additional service opportunities within established customer relationships.
• Conduct customer site visits to understand HVAC equipment, service needs, and potential opportunities.
• Qualify sales opportunities and gather the information needed to develop accurate proposals.
• Prepare and present proposals using established company pricing, processes, and approval requirements.
• Manage opportunities throughout the full sales cycle from initial conversation through signed agreement.
• Coordinate with service, operations, and technical teams before making customer commitments.
• Maintain accurate customer, activity, and opportunity information within the CRM.
• Manage the assigned territory and prioritize opportunities that support revenue growth.
• Develop long term customer relationships that lead to repeat service, maintenance, and project opportunities.

Experience and Requirements:

Required Qualifications

• Commercial HVAC industry experience.
• Previous outside sales, account management, service sales, or business development experience.
• Strong ability to develop customer relationships and generate new business.
• Comfortable prospecting, meeting customers in the field, and developing opportunities independently.
• Ability to understand customer needs and communicate HVAC service solutions effectively.
• Strong communication, organization, and follow up skills.
• Ability to manage multiple opportunities throughout different stages of the sales process.
• Comfortable working independently while collaborating closely with service and operations teams.

Preferred Qualifications

• Previous commercial HVAC service sales experience.
• Experience selling preventative maintenance agreements.
• Experience selling commercial HVAC equipment, replacement projects, parts, or turnkey solutions.
• Existing relationships within the local commercial HVAC market.
• Experience working directly with building owners, facility managers, and commercial property decision makers.

Compensation:
Base salary of approximately $75,000 to $80,000 annually plus uncapped commission.
Commission opportunities include preventative maintenance agreements and other qualifying sales.

Benefits:
We offer a competitive and comprehensive benefits package, including:

• 401(k) with employer match and immediate vesting
• Medical HDHP and PPO options, Dental and Vision
• HSA with employer matching contributions
• FSA and Limited FSA
• Employer Paid Life/AD&D Insurance
• Voluntary Life Insurance Plans
• Paid Family Leave
• PTO
• Paid Company Holidays
• Employer Paid Short term Disability
• Long term Disability
• Referral Bonus Opportunities
• Other voluntary fringe benefits

The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications.

The Company complies with disability laws and provides reasonable accommodations to qualified individuals.