Automation Service Engineer/ Technician Ann Arbor/Detroit

Becton Dickinson & Co

Waters seeks an Automation Service Engineer to install, maintain, and repair laboratory instrumentation including KiestrA, microbiology, molecular, and LC/MS systems across the Detroit and Sterling Heights area. The role combines field service delivery, customer support, and revenue generation with up to 50% travel and on-call rotation responsibilities.

Responsibilities

Install, maintain, upgrade, and repair laboratory instruments to meet customer specifications
Generate field service revenue through preventive maintenance contracts and equipment relocation
Communicate work completed to customers and develop follow-up plans as needed
Document customer complaints and collaborate on resolution and investigation
Participate in weekend/holiday on-call rotation approximately every 6 weeks for instrument support

Requirements

Bachelor's degree in Engineering, Electronic Technology, Computer Science, Biomedical, or related discipline
Understanding of electronics, electro-mechanical devices, PLCs, and pneumatics
Intermediate knowledge of information systems networking architecture and design
Intermediate understanding of computer operating systems and software maintenance
Valid state-issued Real ID driver's license with 3+ years clean driving history
Ability to lift 30–40 lbs regularly and carry 30 lbs on back for up to 1 hour
Ability to perform fine motor tasks, kneel, squat, bend, and stand repeatedly over 8–10 hour days

Apply

Vacancy posted 3 days ago

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