Scan Center Lead Assistant Manager
$68k - $82kEXL
Back Office-Mailroom & Indexing
Coordinate and monitor daily scanning production lines to ensure documents are processed, digitized, and delivered on time. Conduct quality checks on digital images to verify readability, completeness, and proper indexing. Onboard, train, and mentor new scanning staff. Assign daily workloads and track productivity. Oversee the operation, daily cleaning, and minor troubleshooting of commercial document scanners. Escalate complex hardware or software issues. Maintain data integrity and confidentiality regarding sensitive client and corporate information. Ensure scanned documents are properly archived or disposed of per retention policies. Maintain daily production logs, track turnaround times, and assist with inventory of scanning supplies. Serve as a point of contact for clients regarding specific project scopes, document retrieval, and special requests.
Minimum of 3 years of experience in document management, records management, or a high-volume scanning environment. 1+ years of demonstrated team leadership, scheduling, or staff training experience preferred. Experience with modern document management systems, optical character recognition (OCR), and scanning software (e.g., Kofax). Ability to safely lift and move heavy boxes of physical documents, stand for extended periods, and bend/reach. Exceptional attention to detail, strong time management, and the ability to multitask in a fast-paced production environment.
Salary Range: $68k-$82k Work Location: NJ Scan Center in Newport Jersey City NJ
EXLVacancy posted 4 hours ago
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