Social Media Coordinator

Posting Summary Working Title Role Title Role Code Role Code 29093-SW FLSA FLSA Nonexempt Pay Band Pay Band 04 Position Number Position Number 295W5039 Agency Agency Tidewater Community College Division Division Tidewater Community College (Div) Work Location Work Location Norfolk - 710 Hiring Range Hiring Range $23.45 per hour, part time Emergency/Essential Personnel No EEO Category EEO Category 6-Administrative Support Full Time or Part Time Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule 29 hours per week to be scheduled Monday through Friday between the hours of 8:30am and 5:00pm. Sensitive Position Sensitive Position No Job Description Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College ( TCC ) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC . TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges. Position Summary This position will support Institutional Advancement at TCC by growing an engaged online community via official TCC social media, providing relevant content and spurring meaningful dialogue. To champion the paradigm of new and social media as a highly cost-effective and culturally relevant way to build engaged communities at TCC . To raise TCC’s visibility and amplify TCC culture, news and stories in relevant and timely conversations. To maximize TCC’s ability to support existing students and to attract/ recruit prospective students. Functional Responsibilities Ensure timely and accurate responses to questions posed directly and indirectly on social media. Create engaging and conversational responses to comments using the appropriate college “voice.” Monitor social media for mentions of TCC and respond appropriately. Share relevant posts, comments, and conversations with TCC entities (e.g., Deans, Security, Provosts). Create and post compelling content that highlights TCC culture, news, and stories; addresses issues relevant to TCC audiences; and informs students about important events and deadlines. Develop weekly content plans in collaboration with Campus Communications Officers, Marketing, and other TCC entities. Manage social media for college events and independently plan and execute related projects to maximize TCC’s reach. Measure and report the impact of social media activities using analytics. Contribute to the development of the college-wide strategic marketing plan. Work with the marketing director to execute posts that support strategic marketing initiatives impacting enrollment. Engage with external entities, including businesses, media, and public officials, to maximize TCC’s reach. Analyze marketing data and propose strategic recommendations based on observed trends. Experiment with new and alternative ways to leverage social media. Ensure consistency of social media messaging across the institution. Collaborate with TCC entities (e.g., campuses, departments, and programs) to standardize and improve their social media practices. Promote social media as a communication channel. Manage and maintain TCC’s Social Media Policy and Social Media Best Practices/Guidelines. Assist campus communicators by writing articles and taking photographs as needed. Post articles and photos in the content management system as needed. Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required Qualifications Ability to write compelling, concise copy that summarizes and promotes TCC’s culture, programs, people and events. Ability to search TCC’s resources, TCC website, and the web to discover and amplify TCC news and stories. Ability to research TCC stories independently and in collaboration with Campus Communicators. High level skill with social media platforms, ability to post attractive, sharable content in accordance with best practices. Ability to communicate through multiple social media channels on a daily, often hourly, basis. Ability to represent TCC with professionalism and respect to all participants. Skill in spearheading marketing campaigns designed to increase web referrals, engagement and audience growth. Ability to recruit, coach and empower TCC departments, organizations, students and staff to further amplify TCC’s stories and culture through social media. Ability to monitor trends in social media tools, applications and best practices and to apply analytics to measure traffic and engagement. Knowledge of the English Language including the meaning and spelling of words, rules of composition and grammar. Demonstrated experience using social media to engage with and grow online communities. Additional Considerations Prior experience is in Marketing, Journalism, Communications, and/or as a Social Media Coordinator Operation of a State Vehicle No Supervises Employees No Required Travel N/A Posting Number WGE_3251P Recruitment Type General Public - G Number of Vacancies 1 Job Open Date 06/24/2026 Job Close Date 08/05/2026 Open Until Filled No Agency Website TCC.edu Contact Name Email Phone Number Additional Information The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: EEO Statement The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors. ADA Statement The Virginia Community College System ( VCCS ) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA ), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E-Verify Statement VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes. Required fields are indicated with an asterisk (*). * Are you willing to work at our Norfolk campus? Yes No Required Documents Resume Cover Letter/Letter of Application Optional Documents Other Document Alternative Hiring Process Letter SF-50 (Documentation of involuntary separation from Federal Agency) #J-18808-Ljbffr