IT Service Desk Analyst
Realty Income
- # IT Service Desk AnalystApplylocations: San Diego, Californiatime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-100249Realty Income aims to be a globally recognized leader in the S&P 100, committed to creating long-term value for all stakeholders. These stakeholders include our dedicated team members, who embody our purpose: building enduring relationships and brighter financial futures. This guiding principle serves as a beacon for our team, influencing every action we take. Our employees consistently invest their time, commitment, and dedication into the company, and in turn, they receive investment returns in the form of purpose, belonging, and opportunities for advancement. We are committed to best-in-class corporate responsibility practices through environmental initiatives, governance programs, and community outreach projects. From the boardroom to the breakroom, our team members make a difference every day.**Position Overview:**Reporting to the IT Service Desk Manager, the IT Service Desk Analyst delivers technical support to employees across the organization while ensuring a high quality user experience. This role is responsible for resolving hardware, software, mobile device, and access related issues, managing endpoint devices, supporting Microsoft 365 services, and maintaining accurate documentation within ServiceNow and Confluence.The Analyst plays a key role in workstation deployment, software and hardware asset management, account administration, and endpoint security. The position also contributes to process improvement through automation of repetitive tasks using tools such as PowerShell, helping to improve efficiency and service delivery across the IT organization. This is an on-site position located in our Del Mar, CA HQ.**Responsibilities:*** Provide end user support for hardware, software, mobile devices, Microsoft 365 applications, and related technology services.* Manage incidents and service requests through ServiceNow, ensuring timely resolution and communication throughout the ticket lifecycle.* Troubleshoot and resolve technical issues, escalating complex incidents when appropriate.* Deploy, configure, maintain, and repair workstations, peripheral devices, and software applications.* Administer user accounts, groups, licensing, and subscriptions within Active Directory, Azure Active Directory, and Microsoft 365.* Manage corporate devices, including mobile devices, through Microsoft Intune.* Support Microsoft Teams collaboration tools, audio and video conferencing, and telephony services.* Monitor endpoint health and performance using NinjaOne and other management tools.* Maintain software and hardware asset inventories, including lifecycle planning, upgrades, replacements, and compliance tracking.* Develop and maintain knowledge base articles, technical documentation, and end user support resources.* Partner with third party vendors and internal teams to coordinate issue resolution and service improvements.* Identify opportunities to automate recurring administrative and operational tasks using PowerShell and other automation tools.* Participate in IT projects, technology deployments, and continuous improvement initiatives.**Qualifications:**A qualified candidate will typically have:* 1+ years of IT Help Desk, Service Desk, Desktop Support, or related internship or professional experience.* Experience supporting Windows operating systems, Microsoft Office applications, and end user hardware.* Strong troubleshooting, analytical, and problem solving skills.* Excellent customer service, communication, and interpersonal skills.* Ability to manage multiple priorities in a fast paced environment.* Experience supporting Apple iOS and Android mobile devices.* Experience with Microsoft Intune, Active Directory, Azure Active Directory, and Microsoft 365 administration preferred.* Experience using ServiceNow or a similar ticketing platform preferred.* Exposure to PowerShell scripting or automation tools preferred.* Familiarity with endpoint monitoring and management solutions such as NinjaOne preferred.* Experience with AI enabled productivity tools, including Microsoft Copilot, is a plus.* Bachelor's degree in Computer Science, Information Systems, or a related field preferred.The hourly pay range for this position is $27.65 - $34.19 - $42.76.Offers near the high end are uncommon but may be considered for candidates with exceptional experience and skills and are dependent on the facts and circumstances of each case. You may be eligible for an annual discretionary bonus and an annual discretionary stock award, to be discussed during the interview process. An annual pay rate and total compensation package is generally determined by the candidate's experience, knowledge, education, skills, performance, and abilities, as well as internal equity, company performance, and alignment with market data. We offer a best-in-class benefits package that includes healthcare, dental, and vision insurance for employees and eligible dependents. Our 401(k)-retirement plan has a company match of 50% up to 6% of eligible compensation. Realty Income also offers other wellness, financial, and work/lifestyle-specific benefits, along with a generous PTO accrual; in addition to 12 paid holidays, and paid volunteer time. Realty Income’s purpose is to build enduring relationships and brighter financial futures, and this starts with you! Realty Income is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accessibility support to submit your application or other reasonable accommodations to participate in the recruitment process, please contact View email address on click.appcast.io, or call View phone number on click.appcast.io. An employee will respond to your message to begin the interactive process. Please note that this phone number and email address are only for individuals seeking a disability accommodation when applying for a job.
- J-18808-Ljbffr Realty Income
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Service Desk Analyst in San Diego, CA vacancy
$27.88 - $29.81 per hour
...Department : Information Technology Reports To : IT Manager Work Setup : Hybrid (on-site &... ...? We’re looking for a Level 2 IT Help Desk Technician to join our team and serve as a... ...units within Google Workspace and directory services Support and troubleshoot Monday.com for...SuggestedHourly payFull timeTemporary workRemote workFlexible hoursPacific Health Group
San Diego, CA1 day ago$118.88k - $178.31k
...that enable operational excellence across ASML. The Oracle IT Business Analyst plays a techno‑functional role within a complex Oracle EBS 1... .... Proficiency with manufacturing, finance, logistics, field service, and inventory/discrete manufacturing modules. Strong SQL and...SuggestedWork at officeRemote workFlexible hoursShift work2 days per weekASML Germany GmbH
San Diego, CA4 days ago$58k - $65k
VLS Environmental Solutions, LLC is hiring a Help Desk Specialist in El Cajon, CA. This role is integral to the IT team, focusing on delivering exceptional technical support to users. Responsibilities include troubleshooting technical issues, ensuring compliance with IT...Suggested- VLS Environmental Solutions, LLC is seeking a Help Desk Specialist based in California, responsible for IT support and technical assistance. This role requires... ...candidate with technical skills and customer service orientation, providing reliable support to end users...Suggested
- ...company based in San Diego is seeking a Business Analyst to join their team. The BE will be responsible for supporting IT initiatives by gathering technical requirements... ...veteran status, military or uniformed service member status, or any other status or characteristic...Suggested
Insight Global
San Diego, CA19 hours ago $61.11k - $70.27k
The County of San Diego is seeking a Help Desk Technician at San Diego International Airport to support technology across the terminal... ...enjoy learning new technologies, and possess a strong customer service focus. The position offers a salary range between $61,106 and $7...- Vaco by Highspring is looking for a Help Desk Technician based in San Diego, California.... ...Microsoft 365, along with excellent customer service abilities. This is a contract-to-hire... ...position offering an excellent opportunity for IT professionals eager to solve technical...Contract work
- Hyphenet in San Diego is seeking a full-time Help Desk Technician to provide support for computer hardware, software, and connectivity issues. The role involves direct communication with customers to resolve their technical problems effectively. The ideal candidate will...Full time
$23 - $24 per hour
...profit organization in San Diego seeks a Help Desk Technician to provide technical support... ...maintaining documentation, and enhancing service desk processes. Ideal candidates will have... ...years of experience, strong knowledge of IT systems, and excellent communication skills...Hourly payFull time$50k
...Program Support Technician Applications are currently being accepted for Program Support Technician in the Student Support Services Department, located at College of Continuing Education, Mid City campus. Hours are Monday‑Friday, 8 a.m.–5 p.m. Occasional evenings and/...Full timeMonday to FridayAfternoon shiftUniversity of California
San Diego, CA3 days ago$21.64 - $24.04 per hour
...law firm, and we are looking for motivated candidates to become our next Help Desk Technician. With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services while nurturing the professional development and personal advancement of each...Hourly payWork at officeImmediate startRemote workKlinedinst
San Diego, CA4 days ago$23 - $24 per hour
...non‑profit in 1972, The Center provides targeted programs and services to the full diversity of the San Diego LGBTQ community. The... ...care. POSITION SUMMARY Reporting to the Director of IT, the Help Desk Technician will be responsible for providing technical assistance...Hourly payFull timePart timeSan Diego LGBT Community Center
San Diego, CA1 day ago$22 - $25 per hour
...alongside that work. The Role As our Help Desk Technician, you'll be the first face our... ...libraries and AI workflows the rest of IT can reuse Surface opportunities where... ...threats relevant to mortgage and financial services (CISA bulletins, vendor advisories, phishing...Hourly payFull timeWork at officeLocal areaRemote workMonday to FridayC2 Financial
San Diego, CA4 days ago- ...ScaleMatrix, the industry leader in world-class colocation and cloud services, is expanding its Support Operation Center. We are looking for... ...interested in beginning their career in the field of IT. Because of our always expanding portfolio of new services, we currently...
ScaleMatrix
San Diego, CA4 days ago $80k - $120k
...Description SAIC is seeking an experienced Help Desk Technician to join our Technical... ...and IC standard distributed authentication services. Review documented and maintain comprehensive... ...~ A minimum of 2-3 years of progressive IT support experience, with at least 2-3...SAIC
San Diego, CA5 days ago$45k - $85k
...an Engineering and Information Technology Services company with a focus on Test Range Operations... ..., and ensuring reliable operation of IT services in compliance with DoD requirements... ...of experience in technical support, help desk, or IT support roles.? Associate?s?or?Bachelor...Contract workTemporary workWork at officeLocal areaRemote workFlexible hoursSaalex
San Diego, CA1 day ago$21 per hour
Technical Support Analyst Req number: R8035 Employment type:... ...Who we are CAI is a global services firm with over 9,000 associates... ...Support Analyst to join our IT team. This position will be full... ...technical support, help desk, desktop support, or IT customer...Hourly payFull timeContract workApprenticeshipWork at officeLocal areaRemote workWorldwideCAI
San Diego, CA3 days ago- ...Technical Support Analyst Under general supervision the Technical... ...resolution and technical support services to Information Technology... ...Technical Support Analyst to join our IT team. This position will be... ...technical support, help desk, desktop support, or IT customer...Full timeContract workWork at officeLocal areaRemote work
Computer Aid
San Diego, CA4 days ago $58k - $65k
...three divisions providing industry-leading services. With a mission to innovate solutions to... ...At VLS Environmental Solutions, the Help Desk Specialist is a foundational member of the... ...This role operates within a service‑driven IT model, where responsiveness, accountability...Full timeTemporary workCasual workImmediate startFlexible hoursAfternoon shiftRadNet
El Cajon, CA19 hours ago- Dexcom Inc. in San Diego, CA seeks a Technical Support Representative to handle patient and professional inquiries by phone, email, or chat, providing troubleshooting tips and product guidance. You will resolve hardware and software issues, review data with patients, coordinate...Flexible hoursAfternoon shift
Dexcom
San Diego, CA3 days ago $48 - $55 per hour
...Epic Certified Health Information Management (HIM) Senior Analyst – Application Coordinator Accenture Flex offers you the flexibility... ...based work powered by Accenture, a leading global professional services company. As an Accenture Flex employee, you will apply your skills...Hourly payLocal areaFlexible hoursAccenture
San Diego, CA1 day ago$28 - $32 per hour
...1500+ energetic associates... and we're growing! The IT Support Specialist position will provide desktop support and assist... ..., and email to produce a stable, consistent, and dependable Service Desk. Duties may also involve the scoping, development, testing and...Hourly payFull timeWork experience placementWork at officeLocal areaFlexible hoursConAm
San Diego, CA2 days ago$28 per hour
...expertise to the group, offering regional IT support and assistance. They have excellent... ..., technical, communication, and customer service skills. The Regional IT Services Technician... ...to timely completion of escalated service desk tickets ensuring that customers feel value...Hourly payFull timeThe Car Group
San Diego, CA2 days ago- ...About the job Remote/Onsite IT Support Specialist THIS ROLE IS FOR YOU IF: You want... ...issues for desktops, servers, cloud services, and networks Excellent organizational... ...and individual projects) working on a help desk ~ Certifications such as A+, CCNA, etc....Remote work
Military, Veterans and Diverse Job Seekers
San Diego, CA2 days ago $32 - $38 per hour
...Job Title: IT Support Specialist (Temp) Location: Onsite in San Diego Job Type: Temporary Support Job Overview: We are seeking a highly... .... Qualifications: Minimum of 2 years’ experience with help desk support, troubleshooting common IT issues required. Previous Help...Hourly payTemporary workWork at officeIdentified Talent Solutions
San Diego, CA1 day ago$30 - $40 per hour
...Job Title: IT Support Specialist Position Type: Contract (12 months) Location: San Diego, CA Salary Rate: $30–$40 per hour... ...and cloud operations, ensuring reliable, secure, and efficient IT services for internal stakeholders across global teams. You will play a...Hourly payContract workWork experience placementWork at officeIntellipro Group
San Diego, CA1 day ago- ...up new hire accounts and ensure proper access to systems and applications Troubleshoot, repair, and coordinate warranty service for laptops and IT equipment Set up and support IT infrastructure at job sites (connectivity, devices, and basic troubleshooting) Travel to...Work at officeRemote workRelocation
Prmech
San Diego, CA1 day ago $25 - $35 per hour
...Skorpios Technologies, Inc. is seeking an IT Support Specialist to provide day‑to‑day technical... ...peripherals Respond to and resolve help desk tickets in a timely and professional... ...skills Excellent communication and customer service skills Ability to manage multiple tasks...Hourly payPermanent employmentFor contractorsCasual workWork at officeLocal areaSkorpios Technologies
San Diego, CA2 days ago$29 - $49 per hour
...Incorporated ( is a leading provider of engineering services and integrated hardware solutions for a... ...value. What will you do? As an IT Support Specialist in our San Diego, CA office... ...Compensation and Benefits IT Support Specialist/Help Desk Technician II pay range: $29.00 - $49.00/...Permanent employmentWork at officeRemote workQuartus Engineering
San Diego, CA1 day ago- ...interests. Requisition #: 982 Job Title: IT Support Specialist Job Title for... ...fiber from switch panel to the customer’s desk floor box. · Ensure proper labeling and... ...Experience performing all of the requested services. · Experience assessing, mitigating, and...Temporary workFor contractorsWork at officeRemote work2 days per week
GrabJobs
San Diego, CA1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Service Desk Analyst. Be the first to apply!
Related searches
- technical support analyst San Diego, CA
- senior technical associate San Diego, CA
- user support analyst San Diego, CA
- tech assistant San Diego, CA
- technical support specialist San Diego, CA
- help desk assistant San Diego, CA
- systems support technician San Diego, CA
- senior IT support technician San Diego, CA
- technical analyst San Diego, CA
- junior IT service management analyst San Diego, CA