Receptionist

Job Description

Job Description

About the Role:

Join JEM Treatment, Inc as a Receptionist in Waukegan, IL, where you will be the welcoming face of our dedicated team. This role is perfect for someone who thrives in a dynamic environment and is eager to make a positive impact on our clients' experiences.

Responsibilities:

• Greet and assist clients and visitors with a friendly and professional demeanor.
• Manage phone calls, schedule appointments, and maintain the reception area.
• Handle administrative tasks such as filing, data entry, and document management.
• Coordinate communication between clients and treatment staff effectively.
• Ensure a clean and organized reception area to enhance client comfort.
• Assist with billing inquiries and process payments as needed.
• Maintain confidentiality and adhere to HIPAA regulations at all times.
• Support the team with various tasks to ensure smooth daily operations.

Requirements:

• High school diploma or equivalent; additional certification in office administration is a plus.
• Proven experience as a receptionist or in a similar role, preferably in a healthcare setting.
• Strong communication and interpersonal skills to engage with clients and staff.
• Proficiency in MS Office and experience with scheduling software.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• Positive attitude and a strong commitment to customer service.
• Ability to handle sensitive information with discretion.

About Us:

JEM Treatment, Inc has been a trusted provider of quality care in Waukegan, IL for over a decade. Our clients appreciate our compassionate approach and commitment to their well-being, while our employees enjoy a supportive work environment that fosters growth and teamwork.