Delivery Lead / Tech Project Manager

Own and drive the integrated plan for Technology Legal Day 1 readiness, ensuring all milestones, deliverables, and entry/exit criteria are defined and met.

Establish and manage detailed project plans across applications, infrastructure, networks, end-user computing, identity & access, data, service management, and operational readiness.

Coordinate cutover planning, rehearsal activities, go/no-go criteria, and hypercare/stabilisation for Day 1.

Define the Technology TSA catalogue (services in scope, service descriptions, boundaries, dependencies, assumptions).

Support TSA drafting inputs: service schedules, SLAs/OLAs, RACI, reporting, escalation paths, pricing/chargeback inputs (where applicable), and control requirements.

Put in place TSA governance: service reviews, KPI reporting, issue triage, change control, dispute management, and decision logs.

Ensure TSAs align with target operating model and do not create unmanaged operational, security, or regulatory risk.

Manage senior stakeholder engagement across Technology, Legal, Procurement/Vendor Management, Finance, Risk/Compliance, Operations, Cyber Security, Data Privacy, and Business Owners.

Coordinate third parties and internal suppliers to confirm deliverables, responsibilities, and operational handshakes.

Drive decisions at pace, escalating blockers with clear options and impact assessments.

Maintain project RAID (Risks, Assumptions, Issues, Dependencies) with actionable mitigations and clear owners.

Ensure appropriate controls are followed (e.g., change management, access controls, auditability, data handling, resilience, incident management).

Produce clear status reporting for steering forums, including compliance/control milestones relevant to Day 1.

Develop and own the TSA exit plan and timeline: service separation, migration, decommissioning, and handover to BAU/target state.

Track exit readiness criteria, including technology remediation, operational capability, documentation, and knowledge transfer.

Reduce TSA duration and risk through proactive dependency management and delivery acceleration where feasible.

Proven experience as a Technology Project Manager delivering complex, cross-domain change (applications/infrastructure/ops).

Demonstrated delivery experience in separations, carve-outs, mergers, entity moves, major transitions, or Day 1 events.

Strong understanding of service management concepts (service catalogues, SLAs/OLAs, incident/problem/change processes).

Excellent stakeholder management, influencing, and governance skills; comfortable presenting to senior forums.

Strong planning and execution discipline (critical path management, dependency mapping, RAID, reporting).

Experience working with Transitional Service Agreements (TSAs) or similar transition service constructs.

Familiarity with technology risk, controls, audit, cyber/security, and data privacy considerations in transitional environments.

Experience coordinating vendors/outsourced service providers and managing contractual service obligations.

Exposure to tooling: MS Project/Plan, Jira, Confluence, ServiceNow, Power BI (or equivalents).

Project management certification (e.g., PRINCE2, PMP, AgilePM) or equivalent experience.

ITIL foundation (or strong service management background).