HR & Court Support Specialist

SUPERIOR COURT OF DEKALB COUNTY, GEORGIA

DEKALB JUDICIAL CIRCUIT

4TH JUDICIAL ADMINISTRATIVE DISTRICT

Purpose Of Classification The purpose of this classification is to supervise the day-to-day operations and staff of a court support unit. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Personnel Supervision, Employee Relations & Training Supervises, directs, and evaluates assigned staff; participates in hiring and/or termination decisions/recommendations; compiles and reviews time‑sheets; processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures, or coordinates training opportunities for staff. Operational Planning, Workload Management & Quality Control Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; and provides progress and activity reports to management. Court Customer Service & Public Interaction Management Supervises the providing of and provides customer service to internal and external customers; answers telephone and greets walk‑in customers; provides information and assistance with filing of documents and court procedures; investigates and resolves problems related to court services; and directs customers to other departments or individuals as needed. Court Administration, Reporting & Process Evaluation Participates in the ordering and procurement of unit supplies; audits accounting processes; and reviews and approves accuracy of invoices and receipt of ordered supplies. Coordinates and supervises special court programs as required: prepares reports on court programs, activities, projects, and the future direction of certain court processes. Records Management, Data Integrity & Regulatory Compliance Supervises and participates in records and reporting activities according to department/division functions; enters information into departmental database, such as legal information, charges and convictions; supervises, monitors, and prepares record retention schedules; coordinates the storage of court records. May assist with the preparation and administration of assigned court division budget as required; and monitors expenditures to ensure compliance with approved budget. Minimum Qualifications High school diploma or GED required, with vocational or technical training in office administration, human services, criminal justice, or a related field; five years of experience working in court programs and services, to include lead or supervisory experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required Affirmation as a sworn Deputy Clerk of the Court. Possess and maintain a valid Georgia Driver’s License. Performance Aptitudes Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships. Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations. Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information. Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may require ability to utilize principles of fractions and/or interpret graphs. Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives. Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria. ADA Compliance Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5‑10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. Job Title: HR & Court Support Specialist Department: Administration Job Type: Full Time Job Location: DeKalb County Superior Court #J-18808-Ljbffr DeKalb County Superior Court Administration