Inside Sales Associate

Job Description

Job Description

We’re looking for an outgoing inside sales representative to help us smash our sales goals! You’ll help us generate leads by prospecting potential clients and add qualified leads to the sales funnel. This is a great position for individuals who love working in a fast-paced environment where they can maximize their earning potential. If this sounds like a job you’ll love, apply now! Compensation:

$150,000+ yearly at plan

• Keep the customer database updated to ensure information on prospective and past clients is current
• Funnel new qualified leads into the sales pipeline by following up with each prospect via email, phone calls or other forms of communication
• Record monthly and quarterly sales and performance goals to ensure they are being met
• Seek out new business opportunities within the assigned geographies to expand clientele
• Assess and send qualified leads to inbound sales representatives so they can convert clients and provide quick turnaround

Customer Engagement & Support

• Greet customers as they arrive at the dealership in a friendly, professional manner.
• Helping customers explore vehicles that match their needs and preferences.
• Providing detailed information about vehicle features, benefits, and options.
• Arranging and accompanying customers on test drives and answering questions about the vehicle.

Process Assistance

• Assisting customers throughout the buying process, including discussing finance and lease options (as appropriate).
• Coordinating with other departments (e.g., finance, service) to support customer needs.
• Using the CRM system to record customer interactions and follow-up activities.

Follow-Up & Relationship Building

• Following up with prospective customers to answer questions or offer updated inventory and prices.
• Maintaining positive relationships with previous customers to encourage return visits and referrals.

Product Knowledge & Presentation

• Staying up-to-date on product knowledge (vehicle models, features, incentives, etc).
• Ensuring vehicles are clean, presented well, and properly displayed for customers. 

• High school diploma or GED is required, bachelor’s degree preferred
• Must have a valid U.S. driver’s license and be able to travel by car
• Working knowledge of the sales process and CRM software
• Proven track record of at least 2 years of experience in a sales position or related field
• Great time management, interpersonal, and communication skills, both written and verbal

• Driver’s License : Valid driver’s license with a clean driving record.
• Communication Skills : Excellent verbal and written communication skills to engage with customers and explain vehicle features clearly.
• Customer Service Focus : Strong customer service orientation with the ability to build rapport and maintain positive interactions.
• Interpersonal Skills : Friendly, outgoing, and professional demeanor; ability to work well with a diverse team and customer base.
• Computer Proficiency : Comfortable using CRM systems and dealership software to manage customer information and follow‑ups.
• Work Ethic & Motivation : Self‑motivated, goal‑oriented, and able to work in a fast‑paced, performance‑driven environment.
• Adaptability : Willingness to work flexible hours, including weekends and month‑end shifts, to meet customer demand.
• Preferred Experience  (if applicable) : Previous sales, customer service, retail, or automotive industry experience is a plus, but  not required — attitude and coachability are highly valued. 

Located in  City of Industry, California ,  Puente Hills Hyundai is a full-service Hyundai dealership dedicated to providing an exceptional automotive experience for drivers throughout Los Angeles County. We offer a  wide selection of new Hyundai models, certified pre-owned, and quality used vehicles , along with professional  service, maintenance, and genuine Hyundai parts .

As a  family-owned, team-focused dealership , we prioritize employee satisfaction and growth. Our staff enjoys  competitive pay, commissions and bonuses for sales roles, health benefits, 401(k), paid time off, and employee discounts , all within a  supportive, collaborative, and fast-paced environment . At Puente Hills Hyundai, we believe that happy employees create happy customers, and we provide opportunities for team members to  learn, grow, and build a rewarding career in the automotive industry.