Hybrid Member Experience & Communications Specialist
UFCU
UFCU is seeking a Member Communication Specialist to manage member feedback from Medallia surveys and respond to inquiries via email and other channels. The role collaborates with Retail, Marketing, Contact Center, and Operations to resolve issues and strengthen the member experience, while ensuring service levels are met. The position emphasizes empathy, strong communication, and the ability to analyze feedback to drive improvements across departments. #J-18808-Ljbffr UFCU
Vacancy posted 10 hours ago
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