Inbound Customer Service Rep

Inbound Customer Service Representative

We are looking for motivated customer service professionals to work in our fast-paced Corporate HQ located in Clearwater, FL. No collections experience is required. We are open to candidates with backgrounds in food service, hospitality, retail, and healthcare in addition to call centers.

We provide proper training to help you succeed. Bilingual Spanish/English is preferred but not required.

What you'll do:

• Communicate with customers via inbound phone calls daily while maintaining a positive attitude and professional demeanor.
• Maintain good customer relations while collecting payments on past due accounts and negotiate solutions which are mutually beneficial to the customer and the company.
• Perform regular account maintenance and accurately document all customer activity.

What you'll get:

• Weekly pay, Fridays
• Monthly incentive program
• 401(k) with employer match
• Medical, dental, vision insurance
• Awesome schedule for work/life balance
• PTO accrues from date of hire
• Team events like games, contests, office fun (amazing prizes)
• Business casual work environment
• Referral bonus

What you'll need:

• Great people skills
• Dependability
• Strong attention to detail
• Goal oriented/competitive mindset
• Proficient in all Microsoft applications

Do you like speaking with customers over the phone, are self-motivated, have an upbeat attitude and enjoy working within an energetic team environment? We are looking for you! Call Michelle at View phone number on click.appcast.io to request an immediate interview. Or apply and include your resume. We look forward to hearing from you!

Who we are: Founded in 1989, Mid-Atlantic Finance (MAF) has become the premier auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our dedicated team members who provide world class service to our clients, customers and partners nationwide. Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.