Treatment Coordinator

Job Description

Job Description

About Our Practice

We are a high-end, fast-paced dental practice in downtown Washington, DC dedicated to delivering exceptional patient care and a true concierge-level experience from check-in to check-out. Our office is built on teamwork, professionalism, advanced technology, and outstanding service — and we are looking for two experienced, high-performing professionals to join our growing team.

We pride ourselves on creating an elevated patient experience and consistently receive raving reviews for our care, communication, and customer service. Our ideal candidates are polished, organized, proactive, and passionate about building long-term relationships with patients while contributing to a collaborative, high-level team culture.

*Please note: This is not an entry-level position.*

Position Overview

We are seeking experienced Dental Treatment Coordinators / Administrative Assistants with a strong background in complex treatment planning and patient coordination, including experience with:

• Cosmetic Dentistry
• Sleep Apnea Treatment
• Oral Surgery
• Large Case Presentation & Financial Coordination

This role is ideal for someone who thrives in a fast-paced environment, can confidently multitask, and maintains a calm, positive, and professional presence with outstanding hospitality.

Responsibilities

• Greet patients warmly and deliver an exceptional patient experience
• Maintain accurate patient records
• Manage and maintain a full schedule
• Present and explain treatment plans clearly and confidently
• Coordinate scheduling for consultations and treatment appointments
• Discuss financial arrangements, insurance benefits, and payment options
• Follow up on pending treatment, unscheduled care, and outstanding balances
• Maintain organized documentation while ensuring HIPAA compliance
• Collaborate closely with doctors and team members to support office flow and productivity
• Assist in creating a welcoming, polished, and patient-centered office atmosphere

Qualifications

• Minimum 5+ years of adult general/cosmetic dental experience REQUIRED
• Experience in presenting and coordinating complex treatment plans
• Strong knowledge of Dentrix, Weave, and Dental Intel
• Excellent communication, organization, and time management skills
• Professional, punctual, adaptable, and team-oriented
• Ability to multitask efficiently in a high-volume environment
• Strong understanding of dental insurance and financial coordination
• Passion for exceptional customer service and patient care

Company Description

For more than three decades, Washington Center for Dentistry has provided an elevated dental experience in the heart of Washington, DC. Our team combines advanced clinical expertise, continuous education, and leading dental technology to deliver highly personalized care. We are committed to the art and science of modern dentistry, creating exceptional results while supporting each patient’s long-term oral and overall health.

Company Description

For more than three decades, Washington Center for Dentistry has provided an elevated dental experience in the heart of Washington, DC. Our team combines advanced clinical expertise, continuous education, and leading dental technology to deliver highly personalized care. We are committed to the art and science of modern dentistry, creating exceptional results while supporting each patient’s long-term oral and overall health.