Medical Receptionist - Talent Pool

Medical ReceptionistClassification: HourlyPosition Summary: The Medical Receptionist is responsible for answering phones, scheduling appointments, and returning emails to ensure compassionate patient care.Primary ResponsibilitiesAnswer, scribe, and transfer incoming communication and inquiries by phone and emailRespond and comply with requests for informationSchedule, confirm, and maintain timely appointments of patients via phone, online, and patient portalVerify insurance information and verify co-pays, deductibles, and balancesInform patients of medical office policies and proceduresVirtual back-office support with chart prep, insurance verification, and pre-authorizations, as neededRespond to incoming medical record requestsMaintain patient confidentiality at all timesPerform other duties as assignedKnowledge, Skills, and AbilitiesKnowledge of medical terminology, procedures, and diagnoses preferredUnderstand general administrative processesAbility to multitask within a high-functioning, fast-paced, multidisciplinary medical centerWorking knowledge of healthcare insurance preferredKnowledge of EMR preferredSkilled in verbal and written communication skills, able to read from a scriptAble to develop good customer relationships to achieve customer satisfactionAbility to self-manage and be productive with minimal supervisionProject managementAttention to detailCheerful attitudeQualificationsHigh School Diploma required1-2 years experience in a medical clinicEssential Functions/Physical RequirementsAbility to tolerate walking, standing, and sitting throughout the dayAbility to meet the attendance requirements for the position