Medical Receptionist

Job Description

Job Description

We are looking for a detail-oriented Medical Receptionist to support daily front-desk operations for a healthcare setting, splitting time between offices in Warrendale, PA and Southpointe, PA. This contract to hire position is ideal for someone who enjoys creating a welcoming patient experience while managing scheduling, check-in activities, and administrative coordination. The role requires strong communication, attention to detail, and the ability to keep the front office organized in a fast-paced medical environment. Monday - Friday 7:15am - 3:30pm, pay range $16- $18/hr.

Responsibilities:

• Welcome patients and visitors warmly, provide front-desk assistance, and help maintain an efficient and organized reception area.

• Coordinate appointment calendars by arranging, confirming, and updating patient visits based on office procedures and provider availability.

• Manage patient check-in processes by collecting required information, verifying details, and preparing records for upcoming appointments.

• Answer incoming calls, respond to routine questions, and direct messages or requests to the appropriate clinical or administrative team members.

• Perform day-to-day administrative support tasks such as filing, data entry, and maintaining accurate front-office documentation.

• Communicate clearly with patients regarding scheduling changes, office expectations, and general visit preparation instructions.

• Support office workflow by identifying appointment updates or registration issues and escalating concerns when needed.

• Previous experience in a medical reception, healthcare front office, or similar patient-facing administrative role.
• Demonstrated ability to schedule patient appointments accurately and manage multiple calendar changes efficiently.
• Familiarity with standard front-desk responsibilities, including check-in procedures, phone coverage, and document handling.
• Basic understanding of medical terminology and its use in a clinical office environment.
• Strong verbal and written communication skills with a courteous and detail-focused approach to patient service.
• Solid organizational skills with careful attention to accuracy, confidentiality, and detail.
• Ability to work effectively in a busy healthcare setting while balancing competing priorities.