Travel Ortho Treatment Coordinator
Perfect Smiles
Job Description
Job Description
Job Title: Traveling Orthodontic Treatment Coordinator
Employment Type: Full-Time
Company: Perfect Smiles
Locations:
- Beverly (Home Office), Bridgeport, and Oak Forest
About Us:
Due to continued growth, Perfect Smiles is looking to add a motivated and experienced Traveling Orthodontic Treatment Coordinator to our team. We pride ourselves on creating a welcoming, comfortable environment for our patients while delivering exceptional customer service in a fun, team-oriented atmosphere.
Position Overview:
We are seeking an energetic and friendly Treatment Coordinator who thrives in a fast-paced environment. This role will focus on guiding patients through their orthodontic treatment journey, including treatment planning, financial coordination, and ongoing patient communication.
Key Responsibilities:
- Assist patients in understanding treatment options and developing scheduling and payment plans
- Build trust and understand each patient’s goals and needs
- Conduct treatment and financial consultations for new and existing patients
- Educate patients on dental insurance and benefits
- Follow office protocols for collections and outstanding balances
- Follow up with patients and document all interactions in practice software
- Maintain communication with patients regarding treatment, events, and office updates
- Update treatment statuses as needed
- Submit pre-authorizations to Medicaid
- Perform general office and administrative duties
Requirements:
- Minimum of 1–2 years of orthodontic experience preferred
- Strong communication and case presentation skills
- Team-oriented with a passion for patient care
- Ability to travel between multiple office locations
- Knowledge of dental insurance and financial coordination
Schedule:
- Monday - Thursday: 10:00 AM – 6:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Off
Additional Details:
This role requires travel between our Beverly, Bridgeport, and Oak Forest locations, with Beverly serving as the home office.
Vacancy posted a month ago
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