Travel Ortho Treatment Coordinator

Perfect Smiles

Chicago, IL

Job Description

Job Title: Traveling Orthodontic Treatment Coordinator

Employment Type: Full-Time
Company: Perfect Smiles

Locations:

Beverly (Home Office), Bridgeport, and Oak Forest

About Us:

Due to continued growth, Perfect Smiles is looking to add a motivated and experienced Traveling Orthodontic Treatment Coordinator to our team. We pride ourselves on creating a welcoming, comfortable environment for our patients while delivering exceptional customer service in a fun, team-oriented atmosphere.

Position Overview:

We are seeking an energetic and friendly Treatment Coordinator who thrives in a fast-paced environment. This role will focus on guiding patients through their orthodontic treatment journey, including treatment planning, financial coordination, and ongoing patient communication.

Key Responsibilities:

Assist patients in understanding treatment options and developing scheduling and payment plans
Build trust and understand each patient’s goals and needs
Conduct treatment and financial consultations for new and existing patients
Educate patients on dental insurance and benefits
Follow office protocols for collections and outstanding balances
Follow up with patients and document all interactions in practice software
Maintain communication with patients regarding treatment, events, and office updates
Update treatment statuses as needed
Submit pre-authorizations to Medicaid
Perform general office and administrative duties

Requirements:

Minimum of 1–2 years of orthodontic experience preferred
Strong communication and case presentation skills
Team-oriented with a passion for patient care
Ability to travel between multiple office locations
Knowledge of dental insurance and financial coordination

Schedule:

Monday - Thursday: 10:00 AM – 6:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Off

Additional Details:

This role requires travel between our Beverly, Bridgeport, and Oak Forest locations, with Beverly serving as the home office.

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Vacancy posted 18 days ago

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