Administrative Assistant

Salary: $26.68 - $27.59 Hourly
Location : Juneau
Job Type: Full-Time
Job Number: 202600935
Department: Administration
Division: Information Technology
Opening Date: 06/30/2026
Closing Date: 7/14/2026 4:30 PM Alaska
Position Number: 102018
Bargaining Unit: Unrepresented
Pay Range: 12
Hours Per Week: 37.5
Telework Availability: Not Available


Description
The City & Borough of Juneau is looking to fill a Full-Time Administrative Assistant position in the Department of Administration!

This position supports all administrative functions within the Administration Department and the Information Technology (IT) Division, specifically under the supervision of the Manager's Office Administrative Officer, and the direction of the IT Director or, in their absence, the Operations Manager.
WHO WE ARE LOOKING FOR

Our ideal candidate for this position will have the following characteristics:

• Excellent written communication and editing skills
• Proficient with Microsoft Office suite of tools (Word, Excel, Publisher)
• Significant level of comfort using technology, including a desire to learn new technology
• Ability to work with a team, as well as independently
• Ability to multitask
• Positive attitude
• Strong problem solving and customer service skills
• Ability to organize and prioritize assigned tasks
• Consistent, timely, and conscientious

WHAT IS IT LIKE TO WORK IN OUR DEPARTMENT

Information Technology (IT) is the primary technology support center for the CBJ. This division manages a vast range of technology throughout the CBJ. Technology is central to all business communications today, so a workday in IT is steady, challenging, and very satisfying. Members of the IT division work to resolve or guide our users through technology solutions.
THE BENEFITS OF JOINING OUR TEAM

In this position you will receive a competitive salary package that includes the opportunity for regular pay increases, 12 paid holidays a year, an excellent health insurance program that includes medical, dental, vision and orthodontia care options, paid leave and retirement credit through PERS (Public Employees' Retirement System).
We value the health and well-being of our employees. The CBJ provides free parking, paid time off for parent teacher conferences, the ability to participate in a robust wellness program that includes discounts to CBJ recreational centers and local fitness programs, free bi-annual health screenings, free flu shots, free classes, challenges and webinars on healthy living to assist you with achieving work/life balance.
WORKING HOURS AND LOCATION

This position works (Monday through Friday) 8am - 4:30pm. Your office would be located in downtown Juneau in City Hall.

Typical Responsibilities
This position works closely with the IT Division staff on a variety of assignments, as well as with CBJ technology users to coordinate support. This position requires strong organizational skills, independence on task completion, and the ability to provide excellent customer service to CBJ users, department staff, and contracted vendors. The successful candidate will facilitate efficient administrative management, handle some budgetary and invoicing tasks, as well as identify opportunities to improve current processes. This position requires excellent written communication and editing skills, and a strong level of competence with the Microsoft Office suite of tools (Word, Excel, PowerPoint, and Publisher). This position is the personnel gateway for IT, and as such, knows and executes the CBJ personnel policies and HR practices related to recruitment.

Typical responsibilities include the following:

• Compile, draft, edit, format, and produce documents such as letters, memos, reports, forms, and charts, as assigned by the Director or Admin Officer.
• Provide immediate clerical support to the Director of IT and secondary support to the Operations Manager in the coordination of meetings, delivery of critical information and organizational notifications, budget related documentation, budget development processing, and invoice and payment processing.
• Provide backup clerical support to the Administrative Department under the supervision of the Manager's Office Admin Officer.
• Represent CBJ and the IT department in face-to-face encounters with the public and technology users and when answering phone calls, with a positive and pleasant demeanor.
• Route support requests efficiently and to the appropriate location.
• Assist with user account creation, modification, and separation.
• Act as the primary point of contact for general personnel action requests, including tasks associated with recruitment.
• Work with director to track and manage the division budget activity, including timely payments, accurate tracking, and appropriate archiving of vendor contracts.
• Act as a travel officer for the department, making travel arrangements and reconciling travel expenses per policy.
• Reconcile and track all departmental credit card transactions.

Minimum Qualifications
Education: High School graduation or the equivalent.
Experience: Six (6) months of clerical experience. This work is equivalent to an Office Assistant with the City & Borough of Juneau or equivalent elsewhere.
SUBSTITUTION: Post-secondary or vocational training may be substituted for the required

experience on the basis of: three (3) semester or four (4) quarter hours of post-

secondary education are equal to one month of experience; 150 hours of


vocational education are equal to one month of experience.)
Other: Some positions (see position description) may require a valid Drivers' license at time of appointment and for continued employment.

Supplemental Information
HIRING MANAGER CONTACT INFO

Hiring Manger: Christina Choquette, Administrative Officer II

Phone Number: View phone number on click.appcast.io

Email: View email address on click.appcast.io
Hiring Manager: Chris Murray, IT Director

Phone Number: View phone number on click.appcast.io

Email: View email address on click.appcast.io
Please read the below information carefully to ensure your application submission meets all submittal requirements.

Education
If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.

Work Experience
If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.


If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.


NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Application Assistance

For questions regarding application submission or system operation errors, please visit: If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at View phone number on click.appcast.io or View email address on click.appcast.io.

For applicant password assistance, please visit:
EEO Statement

The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call View phone number on click.appcast.io or TTY: Alaska Relay 711 or View phone number on click.appcast.io, or correspond with the Department of Human Resources & Risk Management at View email address on click.appcast.io or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.
Careers with the City & Borough of Juneau offer Many Benefits


The following information describes typical benefits available to employees of the City & Borough of Juneau. Actual benefits received may differ based on position type and will be prorated for other than full time work.


Incumbents of Part-time Limited, Eaglecrest Limited, Short-term Temporary, Emergency and Intern positions are not eligible for the benefits described below.


Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • No cost employee only plan available
• Employer paid Basic Life insurance--$10,000 for employee, spouse & dependents
  • Additional optional coverage available
  • Travel protection & financial services offered as part of the Life Insurance coverage
• Optional group-based insurance premiums for
  • Term life with Accidental Death and Dismemberment (employee, spouse or qualified same sex partner, and dependents)
  • Short-term Disability
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Pet Insurance
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
  • Employees are eligible for an employer funded Dependent Care Account (DCA) up to $5000.00 following 1 year of actively working.

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)
• Employer contribution into a defined benefit or defined contribution program, depending on your date of hire
• Option to enroll in the City & Borough of Juneau's Deferred Compensation Program with MissionSquare
  • Employer match available for participating PERS Tier IV employees
• Note: The Defined Contribution Plan & Deferred Compensation Program offer a variety of investment options

For more information on health, retirement and optional benefits for eligible employees visit:


Paid Leave and Holidays

• Personal leave with an accrual rate increase based on time served
  • 21 days of PL within first year of employment
  • Personal leave includes Sick leave
• Twelve paid holidays a year
• Six weeks Paid Parental Leave (to eligible employees)

Employee Wellness Program
The Employee Wellness Program assists employees in making choices that support their physical, mental, and emotional wellbeing. The program provides:

• An opportunity to earn a health insurance premium discount of $1300 per year
• An Employee Assistance Program
• Wellness Pass Discounts to local and CBJ recreation facilities
• Health related webinars
• Office Ergonomic Assessments

For more information on the Employee Wellness Program visit .

Additional Perks

• Public Service Loan Forgiveness eligible employer
• Parking passes or bus passes provided for employees working in the downtown offices
• Free passes to Parks & Recreation field house, ice arena, and swimming pools