Technical Lead - Workday Adaptive Planning

Overview Genesys empowers organizations of all sizes to create the best customer and employee experiences. We are seeking a highly driven Adaptive Planning Technical Lead to serve as the lead architect of the Workday Adaptive Planning platform. The role is responsible for designing, scaling, and governing the enterprise planning ecosystem. Location Fully remote within the U.S. Responsibilities Define and own the overall architecture of the Adaptive Planning platform. Design, develop and configure accurate planning models within Genesys’ Adaptive Planning instances, ensuring consistency in design standards and preventing model sprawl. Establish and enforce platform governance and modeling standards for long‑term maintainability. Ensure the platform supports driver‑based, integrated planning. Work with the Product Owner to guide stakeholders through design and configuration decisions based on best practices. Build and manage integrations between Adaptive Planning instances and other external systems, ensuring seamless data flow. Design and administer platform security for a multi‑instance planning environment, leveraging latest product features. Monitor system performance and health, implementing necessary enhancements to maintain optimal performance. Build and troubleshoot advanced reports in Workday and set up custom calculation fields. Develop standardized dashboards, Web/OfficeConnect reports and templates. Maintain comprehensive documentation of system configurations, processes, and troubleshooting procedures. Act as subject‑matter expert and train teammates/business personnel as needed. Create user guides to support effective use of adaptive planning tools and best practices. Ensure systems and processes comply with ITGC & SDLC standards in both development and support activities. Write test scripts supporting QA/SIT/UAT/E2E/performance. In an Agile environment, work with the Product Owner and other team members to refine user stories and tasks. Requirements 8+ years of experience in Planning (EPM/CPM) systems such as Workday Adaptive Planning or similar tools (Oracle EPBCS, Hyperion Planning, Anaplan) with 5+ years of Adaptive Planning implementation supporting medium to large enterprises. Proficient with Adaptive REST APIs, JavaScript, SQL. Prior experience building/modifying staging tables, custom cloud loaders. Proven experience in Workday Data Management or CCDS integrating different source systems (Workday FINS/HCM, Salesforce, Snowflake, etc.). Deep understanding of multidimensional model design, driver‑based planning, and performance optimization. Prior experience with multi‑currency models and reporting. Ability to solve highly complex problems by working with cross‑functional teams within IT and business across different regions. Ability to quickly adapt to changes, manage deadline pressure, ambiguity, and change effectively. Ability to handle multiple tasks and adapt to changing priorities. Self‑motivated and able to work on critical tasks independently and as a member of a team. Strong communication and interpersonal skills. Desired Qualifications Workday Adaptive Planning Pro Certification. Experience integrating between Workday (HCM/FINS), Snowflake, and Salesforce with Adaptive Planning. Prior experience in Workforce Planning, Financial Planning, and Operational Planning. Complete at least 4‑5 full‑cycle implementations of Workday Adaptive Planning. Experience working within an Enterprise Planning CoE or product‑based operating model. Bachelor’s degree in Computer Science, Information Systems, Finance, or a related field (or equivalent experience). Compensation Market‑competitive salary with an anticipated base range of $111,300.00 – $195,700.00. Benefits Medical, Dental, and Vision Insurance. Telehealth coverage. Flexible work schedules and work from home opportunities. Development and career growth opportunities. Open time off in addition to 10 paid holidays. 401(k) matching program. Adoption assistance. Fertility treatments. Equal Opportunity Employer Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. #J-18808-Ljbffr 8100 United States - Genesys Cloud Services, Inc.