Client Service Specialist 837326

Job Title: Client Service Specialist Pay: $17 - $17.50 per hour Hours: 2nd shift (2:00 pm – 12:00 am) Wednesday-Saturday or 3rd shift (12:00 am – 10:00 am) Wednesday-Saturday or Sunday-Wednesday Start Date: ASAP We’re seeking a Client Service Specialist eager to thrive in a fast‑paced tech environment. You will support a dynamic team and ensure smooth client interactions, managing incoming calls, resolving issues, coordinating maintenance visits, and documenting all follow‑up activities. You’ll monitor critical alarms, dispatch emergency technicians when needed, and assist with various administrative tasks to maintain excellent service standards. What You’ll Do Answer inbound calls promptly and professionally, addressing customer inquiries and resolving problems efficiently. Coordinate maintenance visits with clients, schedule appointments, and follow up to ensure service completion. Monitor system alarms and dispatch emergency technicians promptly to urgent situations. Document all interactions and maintain accurate records of service activities for tracking and reporting purposes. Assist the management team with additional duties as needed to support overall office operations. What You’ll Bring A minimum of 2 years of recent experience working in a professional office or customer service environment. Strong verbal and written communication skills to interact confidently with clients and team members. Exceptional problem‑solving skills and the ability to manage multiple priorities under pressure. Proficiency in Microsoft Office and basic computer skills. A positive attitude, professional demeanor, and a customer‑focused mindset. Why Join Us in St. Louis? Collaborative and engaging work environment that promotes growth and internal advancement. Competitive hourly pay with opportunities for overtime and benefits. Friendly team culture that values contributions and encourages professional development. Supportive management focused on success and career path. Affordable health and prescription coverage with no waiting period, plus additional benefits once hired full‑time. Location & Schedule This is a full‑time, in‑office position based in Maryland Heights, St. Louis, MO. Shifts vary between 2nd and 3rd shifts, with specific schedules provided upon hiring. #J-18808-Ljbffr Stivers Staffing Services