Benefits Coordinator

Benefits Coordinator About Sparus Holdings Sparus Holdings is a utility infrastructure services company with more than 80 years of experience supporting gas, electric, and water utilities across North America. Through our family of companies, we provide utility locating, damage prevention, meter services, leak detection, inspection, and project management solutions. Our team is committed to safety, integrity, and providing excellent service to our customers and employees. Position Summary The Benefits Coordinator is the day-to-day point of contact for employee benefits across all Sparus operating companies. Reporting to the Benefits and Compensation Manager, this role assists with benefits administration, benefits enrollments, leave cases, and data accuracy so employees get timely, correct answers. The coordinator supports open enrollment, vendor coordination, compliance tasks, and compensation projects. They serve a dispersed workforce of field technicians, hourly crews, and salaried professionals, so clear communication and follow-through are essential. Key responsibilities Benefits administration Process enrollments, qualifying life events, terminations, and plan changes for medical, dental, vision, life, disability, FSA/HSA, and voluntary benefits. Maintain accurate benefits data in the HRIS and benefits administration platform and run regular and ongoing audits. Assist in reconciling monthly carrier invoices and research any discrepancies with carriers after approval from the Benefits and Compensation Manager. Assist with the transmittal and troubleshooting of eligibility files between the HRIS and carriers. Answer employee benefits questions by phone, and email, and escalate complex claims issues to carriers or the Benefits and Compensation Manager. Onboard new hires to benefits and answer new hire benefits questions for all employees. Open enrollment and communications Support annual open enrollment: testing systems, employee materials, virtual sessions, and follow-up on incomplete elections. Coordinate benefits onboarding for employees joining through acquisitions as directed. Leave and accommodations Process FMLA paperwork, paperwork for state leave programs, and assist in answering questions employees have about short- and long-term disability claims from intake to return to work as directed. Coordinate ADA accommodation requests with managers and HR leadership. Track leave balances and communicate with employees and managers throughout each case. Ensure catch-up premiums are working and being withheld from employees who return from leave. Retirement and payroll coordination Assist employees with questions related to their 401(k) enrollments, deferral changes, and loan and distribution requests. Audit benefit and 401(k) deductions with Payroll each pay cycle and correct errors. Provide data for annual nondiscrimination testing and audits. Compliance and reporting Coordinate COBRA notices with the COBRA administrator. Assist with ACA tracking and 1094/1095 reporting, Form 5500 data, and required employee notices. Maintain benefits files in line with HIPAA privacy requirements. Prepare benefits reports on enrollment, participation, and costs. Compensation support Assist with salary survey submissions and market data gathering. Support annual merit and bonus cycles by preparing data, loading changes, and checking accuracy. Help maintain job descriptions and job architecture records within the HRIS system. Required qualifications 3+ years of HR experience, including at least 2 years in benefits administration. Working knowledge of COBRA, FMLA, ACA, HIPAA, and ERISA basics. Experience with HRIS and benefits administration systems such as ADP and Workday. Intermediate Excel skills (lookups, pivot tables, reconciliations). Strong written and verbal communication skills, with the ability to explain benefits in plain language. Proven ability to handle confidential information with discretion. Preferred qualifications Certified SHRM-CP/PHR certification. Experience in utility services, construction, energy, or another field-services industry with a large hourly workforce. Experience working with benefits across multiple entities or states. Experience with leave administration vendors and disability claims. Experience supporting benefits integration after an acquisition. Bilingual in English and Spanish. Core competencies Service orientation:

responds to employees quickly, patiently, and with empathy, especially during leaves and life events. Attention to detail:

keeps enrollments, deductions, and invoices accurate. Discretion:

protects confidential health and personal information. Organization:

manages many open cases and deadlines at once without dropping follow-ups. Clear communication:

explains complex plan rules simply to field and office employees. Problem solving:

traces data and carrier issues to the root cause and fixes them. Safety mindset:

supports a culture where the well-being of every staff member comes first. Working conditions This is a remote role with extended computer and phone use. Occasional travel to field offices may be required. Peak periods, such as open enrollment and year-end, may require extended hours. Position Type Full-time position with standard hours of operation Monday through Friday; ability to work additional hours as required in the evenings and on the weekend. Location This position will work either at Corporate or work remotely as agreed upon. Supervisory Responsibility None Travel Occasional as directed but not expected to exceed 5-10%. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool, and stoop as necessary. What we offer Competitive hourly rate Medical, dental, and vision coverage 401(k) Paid time off and paid holidays Life and disability insurance Professional development and certification support

Location:

Remote Employment Type:

Full-Time Pay Range:

$22.00 – $26.44 per hour FLSA Status:

Non-Exempt (Hourly) Equal Opportunity Employer Sparus Holdings is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EEO Statement Sparus Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Reasonable Accommodation Requests Sparus Holdings is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please email

. We will make a determination on your request for reasonable accommodation on a case-by-case basis. “Know Your Rights” Poster The law requires Sparus Holdings to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link:

Know Your Rights Pay Transparency Non-Discrimination Provision Sparus Holdings will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the

Pay Transparency Nondiscrimination Provision

for more information.