Commercial Lines Account Manager

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Commercial Lines Account Manager to their George Petersen Insurance team in Auburn, CA. Job Summary The Account Manager is responsible for assisting the P&C Producers and clients with all servicing needs and providing information and guidance, as needed, to help achieve the business goals. The Account Manager maintains an effective relationship with clients, co-workers, carriers, vendors, and other business contacts. The Account Manager is also responsible for keeping abreast of industry trends, new product information, legislation, coverages, and technology to continuously improve the knowledge and performance of the agency. Essential Functions Provide technical support to P&C Producers; specifically in managing client needs, analyzing coverage forms and quotations Accompany P&C Producers on client and prospect meetings as requested Complete client applications in coordination with P&C Producers; submit applications to eligible and appropriate carriers; follow up to ensure timely receipt of quotations, endorsements, and policies Order and issue binders, certificates, policies, endorsements, and other related items; verify their accuracy; forward them to client with appropriate correspondence with the assistance of the Associate Account Consultant Determine if direct billing, agency billing or premium financing is appropriate and invoice accordingly Prepare summaries of insurance, schedules and proposals as needed Process renewals in coordination with P&C Producers according to agency procedures; occasionally take lead in renewal meeting with the client, strategy determination, marketing and carrier negotiations Review audits of policies; verify accuracy and facilitate corrections, as needed, between client and carrier Verify policy and policy change information, facilitating corrections when necessary Process incoming mail and phone requests, responding promptly and appropriately Use agency credit and collection policy in invoicing and pursuing prompt payments; request cancellations from the carrier according to agency standards Determine reasons for requests for cancellations; act to save accounts; notify P&C Producers Process and follow up on cancellation requests to carriers to ensure accurate and timely resolution; maintain agency in financial equity whenever possible Identify exposure to loss and recommend appropriate coverages in coordination with P&C Producers Prepare premium allocations for clients as needed Competencies & Qualifications Ability to analyze complex insurance situations, needs and options and communicate these options both verbally and in writing in a clear, concise manner Ability to understand written and oral communication and interpret abstract information Knowledge of insurance products and usage Knowledge of insurance markets and reference to markets Knowledge of insurance rating and underwriting procedures Ability to carry out complex tasks with many concrete and abstract variables Strong computer skills with proficiency in Outlook, Excel, Word, and AMS‑360 Ability to direct others Ability to work independently and take the lead on all elements of client servicing when necessary Advanced negotiation and presentation skills Ability to manage tight deadlines Education & Experience Bachelor’s degree with a minimum of 2 years insurance experience Property, Casualty Producers License Compensation Pay Transparency Range: $70,000 – $80,000 USD. Benefits Foundation Risk Partners offers a comprehensive range of health‑related benefit options including medical, vision, and dental. A 401(k) with company match, company‑paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays. Equal Employment Opportunity Foundation Risk Partners provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law. Disclaimer While this job description is intended to be an accurate reflection of the duties, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary. #J-18808-Ljbffr Foundation-Risk-Partners