Texas Investigator (Hybrid)

Category
Investigations

Description


Investigator / SkipTracer (Hybrid)

Position is located in Colony, TX (between NFM & Scheels, off I-121)

This is currently a hybrid in-office and work-from-home position. Candidate must have reliable, high-speed internet and suitable working environment at home. Candidates must reside and work within the greater Dallas/Fort Worth area. Candidates must be able to commute to the Colony office multiple days per week. The required on-site days will be determined by the company.

Compensation : Hourly base pay plus ability to earn an aggressive, unlimited weekly performance-oriented bonus. The position is heavily weighted toward bonus compensation with uncapped earning opportunity.

Schedule/Hours : Full-Time; Monday - Friday, no weekends, no overtime

Offered Benefits : Medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, 401(k)

Details : Our firm is currently seeking qualified individuals with excellent communication and strong customer service skills to perform skiptracing investigations (locates). The duties involve supporting our financial sector clients in efforts to locate and recover collateral. Candidates must be able to utilize computer technology to manage a case load, use a variety of investigative databases, and provide engaging service on the phone with a professional demeanor. Candidate must have reliable, high-speed internet and suitable working environment at home. The successful candidate will need to pass pre-employment screenings. Drug-free workplace. EOE

Note: Online application must be completed within a computer browser. Mobile device (phone/tablet) users will be unable to complete the application.

Responsibilities:

• High-volume account management
• Manage client and customer communications
• Provide professional and regulatory compliant communication at all times
• Document and update records based on interactions or investigative progress

Note: Depending on location, certain restrictions may apply

Position Requirements

Qualifications:

• Previous experience in sales, law enforcement, collections or other related fields
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Ability to compile progress reports for clients and/or supervisors
• Ability to communicate in English in both written and verbal forms in a clear and concise manner
• Ability to comply with company policies, guidelines, rules, and directives
• Basic knowledge of Microsoft Office applications; specifically Outlook, Word, and Excel
• Ability to remain in a stationary position at a desk/workstation for an extended period of time.

This is an office-based (currently company office and home office) position, no field work is required.

Full-Time/Part-Time
Full-Time

Position
Investigator

Exempt/Non-Exempt
Non-Exempt

Location
ARS - Texas

EOE Statement
We are an equal employment opportunity employer. Information may be collected and distributed to remain compliant with federal and/or state reporting requirements. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, any form of disability whether mental or physical, medical condition (including pregnancy childbirth, breastfeeding, or related medical conditions), marital status, sex, gender or gender identity or expression, any age, sexual orientation, military status, veteran status, creed, or any other status protected by law.


This position is currently accepting applications.