HVAC/ General Field Service Technician

Job Title: General Field Service Technician

We are seeking a skilled and versatile General Field Service Technician to join our team in Pasadena, California. The ideal candidate will be well-versed in plumbing, electrical systems, general construction, and handyman work, with preferred experience in laminate countertop installation or repair. This role requires strong troubleshooting skills, a commitment to exceptional customer service, and the ability to service a variety of systems in retail stores, banks, and healthcare facilities to ensure optimal functionality and compliance with industry standards.

Key Responsibilities

• Equipment Repair and Maintenance: Diagnose, repair, and maintain plumbing systems, electrical systems, general construction elements, and perform handyman tasks. Handle laminate countertop repairs or installations as needed.
• Troubleshooting: Identify and resolve issues related to plumbing, electrical, and structural components, ensuring efficient and lasting repairs.
• Preventive Maintenance: Perform routine maintenance to ensure systems operate efficiently and to prevent unexpected failures.
• Customer Service: Communicate effectively with clients, explain repair procedures, and provide solutions to minimize downtime.
• Safety Compliance: Adhere to safety regulations and industry standards during all repairs and maintenance tasks.
• Documentation: Maintain detailed records of repairs, services, and parts used; submit service reports and invoices promptly.
• Inventory Management: Track tools, equipment, and spare parts inventory; order and replenish supplies as needed.
• Training and Development: Stay current with industry trends, technologies, and best practices through continuous learning.

Qualifications

• Education: High school diploma or GED required; technical or vocational training in plumbing, electrical, construction, or a related field preferred.
• Experience: 2-5 years of experience in plumbing, electrical, general construction, and handyman work. Experience with laminate countertop installation or repair is a plus.
• Technical Skills: Strong knowledge of plumbing, electrical systems, and general construction; ability to read and interpret technical manuals and schematics; proficiency in handyman tasks and preferably laminate countertop work.
• Certifications: Relevant certifications in plumbing, electrical, or construction trades are a plus.
• Driving License: Valid driver's license with a clean driving record per company policy.
• Background Screening: Must pass a satisfactory background screening.

Skills

• Problem-Solving: Strong analytical and troubleshooting skills to identify and resolve issues efficiently across multiple trades.
• Communication: Excellent verbal and written communication skills for effective client and team interactions.
• Time Management: Ability to prioritize tasks, manage time effectively, and work independently or as part of a team.
• Customer Focus: Commitment to providing high-quality service and ensuring customer satisfaction.

Physical Requirements

• Ability to lift and carry 50-75 pounds frequently and up to 100 pounds with assistance or heavy lift equipment.
• Comfortable working in confined spaces, at heights, and in various environments.
• Ability to stand, walk, bend, and climb ladders for extended periods.
• Willingness to travel extensively to work site locations daily within the San Jose area.
• Ability to work safely around electrical, steam, and high-heat units with appropriate safety equipment.

Equal Opportunity Employer

Kemco Integrated Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.