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Residential Counselor

Volunteers of America-Greater New York

Volunteers of America-Greater New York (VOA-Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs , we support over 35,000 adults and children each year , including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you're passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

The Residential Counselor is responsible to provide behavioral health rehabilitation services and supports that is necessary to assist the service recipient in achieving recovery goals in various life goals such as social, employment, educational, and/or housing domains. Services are provided that improve skills, self-esteem and a sense of belonging to the larger community. The Community Support Services Counselor maintains a wellness and recovery-oriented environment by using person-first language, and person-centered rehabilitation planning and evidenced based practices to service recipients who meet the eligibility criteria to receive community support services. To learn more, copy and paste this link into a browser

Location: Clifton, NJ 07013 (Passaic County)

Minimum Qualifications:

  • The position requires a bachelor's degree from an accredited college or university in one of the helping professions, such as social work, human services, counseling, psychiatric rehabilitation, psychology or criminal justice.
  • Or a bachelor's degree from an accredited college or university in a field other than a helping profession and two years of professional experience in a community behavioral health care setting.
  • Certification as a psychiatric rehabilitation practitioner (CPRP) may be substituted for one year of experience.
  • This position shall also have a valid state driver's license with a safe driving record that meets agency procedures.


Residential Counselor Principal Responsibilities:

  • Contributing to the development, implementation, monitoring, and updating of the individualized rehabilitation plan.
  • Performing therapeutic rehabilitative skill development.
  • Offering services appropriate to meet the service recipient needs.
  • Performing crisis intervention.
  • Coordinating and managing services.
  • Provide supportive counseling services to service recipient.
  • Communicate observations and information about the service recipient to the Program Manager, RN and clinical team.
  • Organize and support socialization activities through use of IMR or other evidence-based practices when indicated on the individual rehabilitation plan.
  • Skill teaching to assist service recipient in developing the skills in various areas that promotes the achieving and maintaining of valued life roles in the social, employment, physical health, educational, and/or housing domains and also allows the service recipient to achieve community integration and to remain in an independent living setting of his/her choice.
  • Participate in individual service coordination activities, including vocational and educational services.
  • Document all observations, information and services provided to the service recipient within the required timeframes.



We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday


And much more!

To learn more about our staff, culture and much more, copy and paste our website link into a browser:

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!

Vacancy posted 2 days ago
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