Starter

On-Call Starter Salary Range $16.15 Hourly Level Entry Position Type on-call Education Level None Travel Percentage None Category Other Description Perform a variety of functions to ensure that the golf pro-shop and its ancillary components are operated in an efficient and professional manner. This is an on-call position and requires flexibility to work at multiple Sun City West golf courses to cover for scheduled absences and last-minute changes to schedule. ESSENTIAL DUTIES AND RESPONSIBILITIES (This list is not intended to detail all aspects of the assigned work but is representative of the job's overall responsibilities.) Impeccable customer service and social perceptiveness to include the ability to evaluate customer satisfaction and responsiveness and pivot service as needed. Greet members and guests in a courteous and professional manner. Perform a variety of tasks to schedule, assign and announce tee times for customers. Use of proprietary software. Must be comfortable with computers in general and computerized transactions in a time-sensitive, fast-paced environment. Significant cash transactions requiring the ability to handle paper and coin monies and count back change. Reconciliation of daily cash drawer prepare and process funds for deposit. Ability to promote product and handle sales transactions from start to finish. Knowledge of all aspects of the pro-shop environment including but not limited to golf fees, golf cart rentals, merchandise, food, and beverage concessions. Ability to explain course policies, procedures, and rules. Professional and efficient resolution handling complaints. Ability to multi-task during the work shift. Operates and cleans all food/beverage equipment in pro-shop and patio areas. Punctual attendance and follow time clock procedures per company policy. This position requires flexibility to be able to fill in for last-minute callouts and scheduled absences from other starters. Ability to work both as a team throughout the work shift and during some shifts, employee will be working alone. Must follow preventative maintenance guidelines regarding cart fleet. Possible janitorial duties in and around clubhouse and cart storage area. Must be able to read, write and verbally communicate in English. Any other duties as assigned CERTIFICATES, LICENSES, REGISTRATIONS Valid Arizona driver's license and good driving record for insurance purposes. You must obtain an AZ Food Handler's card and AZ Liquor Law Training Certificate within 30 days of employment. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EDUCATION and/or EXPERIENCE: Sufficient Training and education to demonstrate possession of required knowledge, skills and qualifications are required. High School Diploma or General Education Degree (GED). Three months related experience or equivalent combination of education and experience. Proficiency utilizing Microsoft Office and retail Point of Sale (POS) software PHYSICAL DEMAND The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk, stoop, kneel, crouch, crawl, climb, balance, use hands to finger, handle, grasp, pull, push, or feel; reach with hands and arms above shoulders and talk or hear and an ability to taste and smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. The noise level in the work environment can be moderate or louder depending on the venue. Work is expected to be performed in venues that are both indoors and outdoors. Must have the ability to perform the essential job duties with or without reasonable accommodation. *NOTICE* This position description in no way states or implies that the responsibilities and tasks are the only responsibilities and tasks to be performed by the employee occupying this position. They will be required to follow any other instructions and to perform any other job-related duties as required by their manager. Requirements stated herein are minimum levels of knowledge, skills, and/or abilities to qualify for this position. To perform the duties and responsibilities of this position successfully, the incumbent will possess the abilities and aptitudes to perform each task proficiently. "Ability" means to possess and apply both knowledge and skill. All employment decisions, including promotions, transfers, and others, are based on meeting all requirements herein and on organizational need, the employee's being in good standing (including lack of disciplinary actions), meeting all applicable performance standards and other nondiscriminatory criteria. The methods of fulfilling requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. Some requirements, however, may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others. THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. WE MAINTAIN AN "AT WILL" EMPLOYMENT.