Director of Operations

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Director of Operations Full-time Regular Phoenix, AZ, US Kraus-Anderson offers anopportunity to make an immediate impact with an industry leader! Core Purpose: Building enduring relationships and strong communities Core Values: Integrity – Do the right thing…always be respectful, honest and fair Commitment – Take ownership, work hard, and keep promises Teamwork – Collaborate to foster trust and success for all Value People – Support each other in a safe, positive environment where people are recognized and appreciated for their contributions Our Company For more than a century, Kraus-Anderson has been transforming the American landscape. Founded in 1897 and privately owned and managed by the Engelsma family for more than 70 years, KA is consistentlyranked by Engineering News Record among the top 50 general contractors in the United States. Our base of operations in Minnesota is supplemented with regional offices, extending our capabilities coast to coast. We take a highly collaborative approach to our work. We work closely with owners, architects and the entire planning team well before ground is broken; providing cost analyses, scheduling information, and value engineering services to ensure thatour client can make informed decisions leading to a timely finish of the highest quality and the best value. Summary This position will be responsible for providing overall leadership of Phoenix Construction Operations including General Contracting (GC) and Construction Management (CM), reporting to the Vice President/Director of Operations (VP/DOO).This position will formulate duties personally or through subordinate managers. Essential Duties and Responsibilities: Oversees projects and project teams to assure customer satisfaction, timely completion and meaningful profitability. Directs and organizes meetings as may be required by the VP/DOO. Interfaces with other Kraus-Anderson (KA) Construction offices, Realty, Development, Insurance, and KA Corporate Departments. Interfaces with Accounting Department and Field Operations. Oversees and is involved in the staffing of Project Managers, Project Coordinators, and the Marketing Department. Entertains existing, new and potential customers, and develops relationships and expanded networks. Attends meetings and presents information to individuals, committees, and boards as necessary to sell the capabilities of KA. Manages ambiguity and reacts in uncertain situations to the questions and concerns of customers or associates. Troubleshoots and assists Business Development and Project Mangers. Reviews contracts and financing, as well as monitors collections/billing. Maintains relationships with past and present customers to ensure their continued satisfaction with past and current projects and works to build a continuing positive image. Establishes a growing network of business associates and sells the virtues of KA. Assists the Marketing and Business Development Department by providing leads and suggesting individuals and organizations that may benefit from KA services as well as business development for both general contracting and construction management. Assembles proposal teams, strategies of proposal, proposal reviews and fee calculations. Maintains an ongoing list of subcontractors that are competent, reliable and meet KACC’s desired criteria. Maintains memberships or affiliations in civic or professional organizations that may support personal growth and/or relationship development. Coordinates strategic planning and goal setting for the Office. Participates in formulating and administering company policies to help in retaining employees. Provides guidance and timely feedback to team members to assure continuing individual improvement and project success. Manages the performance of team members and provides formal performance feedback sessions on a semiannual basis. Mentors managers and recommends development activities to enhance their growth and capabilities. Regularly reviews project activities, costs, operations, monthly project financial forecast data and income statements to determine team or division progress toward stated goals and objectives. Regularly confers with VP/DOO and other administrative personnel as necessary, to review achievements and discuss required changes in goals or objectives resulting from current project status and conditions. Prepares annual revenue, project profit and labor contra projections for office and provides monthly monitoring of overall costs to assure profitability. Ensures Senior Management is informed on all matters of relative importance to Kraus-Anderson. Participates in corporate initiatives and strategic planning. Performs other duties as assigned. Required Knowledge, Skills and Abilities: 10+ years of Construction Management experience Demonstrated computer proficiency (MS Office – Word, Excel, Outlook, Project, 365) Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Four year degree in Construction Management, Construction Engineering, or related degree Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to think innovatively and strategically Ability to use time productively, maximize efficiency and meet challenging work goals Ability to maintain compliance with all company policies and procedures Supports KACC’s core purpose and abides by its Core Values. Ability to possess and maintain exceptional work ethic as well as uphold company values and demand the highest standard of conduct from self and others Preferred Knowledge, Skills and Abilities: Proven experience as Director of Operations or equivalent position Working knowledge of Viewpoint and Cosential software Working knowledge and experience in the local market Other: Valid Driver's License, ability to maintain a satisfactory Motor Vehicle Record, and ability to adhere to the KA Motor Vehicle Policy. Travel Physical Demands: The physical demands described are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions include: Clearly communicate information (both written and verbal) to colleagues and key stakeholders Stand and/or sit in a stationary position for extended periods of time; 50%+ Use a computer/laptop/iPad in open office environment with natural and/or florescent lighting Navigate between office building floors, and on occasion, attend off-site meetings Lift up to 25 lbs. unassisted Why KA? We offer a challenging, rewarding, and supportive environment where employees are positioned to make a positive impact on our business, our communities, and their own future. We believe in building leaders. KA offers a wide range of enrichment and professional growth opportunities through KA University and community service opportunities through our KA Has Heart Volunteer Program. KA offers full time employees (30+ hours) a significant Total Rewards package including: Medical insurance Plan Options Health Savings Accounts (HSA) Flex Spending Accounts (FSA) Wellness Program Fitness Center (Minneapolis) KA University Training and Development Fitness Center, KA corporate headquarters, Minneapolis 401(k) Plan Company sponsored Short Term and Long Term Disability Company sponsored Life/Accidental Death and Dismemberment Insurance Time Off including vacation, sick and holiday pay Workplace Flexibility Paid Military Leave for Active Reserve Duty Free Parking Along with our employer sponsored plans, we also offer an array of Voluntary Benefits and other perks. #J-18808-Ljbffr Kraus Anderson