Guest Experience Specialist

Marriott

Additional Information

Job Number 26060349

Job Category Rooms & Guest Services Operations

Location Courtyard by Marriott New Orleans French Quarter/Iberville, 910 Iberville St, New Orleans, Louisiana, United States, 70112 VIEW ON MAP (

Schedule Full Time

Located Remotely? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Guest Experience Specialist in New Orleans, LA vacancy

Guest Experience Specialist
...Job Title Guest Experience Specialist Job Description POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the...
Suggested
Full time
Work experience placement
Local area
Marriott International Inc
New Orleans, LA
1 hour ago
Sales & Service Manager - NEW STORE OPENING
...French Quarter. This role is all about creating unforgettable experiences, building a powerhouse team, and driving results with flair.... ...Street Host Create a warm, inviting atmosphere where every guest feels like part of the krewe. Greet new customers with genuine...
Suggested
Good Day Farm
New Orleans, LA
14 days ago
Customer Success Manager III
$87k - $95k
...analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with...
Suggested
For contractors
Local area
Remote work
Worldwide
Work visa
Flexible hours
Renaissance Services
New Orleans, LA
4 days ago
Sr Customer Success Manager
...s growth. We Are Looking for Someone With Excellent written, verbal, and interpersonal communication skills. Previous experience within a SaaS environment. Strong sense of accountability in following up with customers and holding others accountable. High...
Suggested
Copado
New Orleans, LA
4 days ago
Customer Success Manager
...the Cornerstone solution. Engaging across the customer's organization and internally within Cornerstone, the CSM "quarterbacks" experiences by various cross-functional teams on behalf of the customer and proactively identifies opportunities and risks and presents recommendations...
Suggested
Local area
Cornerstone OnDemand
New Orleans, LA
1 day ago
Customer Experience Supervisor I - Lakeside Shopng Cntr
$20 - $25 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor, you are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives, and delivering company checkout...
Hourly pay
Worldwide
Shift work
JCPenney
Metairie, LA
3 days ago
Dealer Success Manager - Memphis, TN/New Orleans, LA
$109.9k - $125.4k
...TN or New Orleans, LA. Basic Qualifications : High School diploma, GED or equivalent certification At least 1 year of experience in Process Management At least 1 year of experience in Relationship management Preferred Qualifications: Bachelors...
Full time
Part time
Local area
Capital One
New Orleans, LA
10 days ago
Client Success Manager
...background check ◾Tech-savvy and comfortable using Zoom and digital tools ◾Motivated to learn, grow, and help others ◾Strong communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...
Full time
Globe Life: Moore Organizations
Kenner, LA
20 hours ago
Oil Change Shop Manager - Airline Dr
$55k
...is good news for you! Take 5 Oil Change is offering an opportunity to showcase your leadership skills and join our growing team! Experience is VALUED but not required! Experienced managers can earn $55,000 a year or more with our base salaries and bonus opportunities....
Full time
Driven Brands
Metairie, LA
1 day ago
Senior Manager Store Development & Build
...Coordinate closely with Creative, Finance, Real Estate, and Operations teams throughout each project Requirements: ~7+ years of experience in construction management, project management, or store development ~ Experience managing full lifecycle retail or hospitality...
For contractors
Work at office
Local area
Krewe Eyewear
New Orleans, LA
2 days ago
customer experience coordinator
...T.J. Maxx - 1200 Clearview Pkwy Suite 1250, New Orleans, LA 70123, United States of America [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach...
Immediate start
TJ Maxx
New Orleans, LA
3 days ago
Customer Service Lead - Part-Time
...Burlington philosophy and company core values in daily operations; Maintain a neat, orderly front end and troubleshoot registers and transactions; Coordinate meal and break periods and monitor schedule adherence; Provide a friendly, customer-first shopping experience...
Part time
Burlington
Kenner, LA
4 days ago
Customer Experiece Coordinator
...prompt, courteous customer service and promotion of loyalty programs; Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs; Addresses customer concerns and issues promptly, ensuring a positive customer experience;...
TJX
New Orleans, LA
3 days ago
T-Mobile Retail Store Manager
...Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there...
Weekend work
Day shift
Afternoon shift
Connectivity Source | T-Mobile Authorized Retailer at Eastga...
New Orleans, LA
5 days ago
Store Manager
$65k - $75k
...retail for 2023" by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment,...
Full time
Local area
Afternoon shift
STUDS
New Orleans, LA
19 days ago
Store Manager
...bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into over 100 stores, thousands of employees, and a...
Playa Bowls
New Orleans, LA
26 days ago
Store Manager
...Trackmonthly results and trends for business forecasting Resolve escalated customer complaints Qualifications: Previous experience in retail, customer service, or other related fields Ability to thrive in a fast-pacedenvironment Excellent written and communication...
Shift work
Louisiana Yogurt LLC
New Orleans, LA
6 days ago
Customer Experiece Coordinator
$13 - $13.5 per hour
...and the world's leading off-price retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads...
Hourly pay
Temporary work
Local area
Home office
Flexible hours
Night shift
TJX
New Orleans, LA
2 hours ago
Store Manager
...Ensure the store adheres to all safety, environmental, and hazardous material regulations. Desired Qualifications & Skills Experience: Previous retail management experience, preferably in automotive paint, PBE (Paint, Body, & Equipment), or industrial coatings....
Local area
English Color & Supply
New Orleans, LA
25 days ago
Retail Store Manager
...and managing inventory. Most importantly, your job will be to embody ULE’s commitment to delivering outstanding customer shopping experiences. RESPONSIBILITIES: Communicate frequently and positively–verbally and in writing–to lead and support a team of 4–6...
Flexible hours
Uniforms By Logo Express
New Orleans, LA
22 days ago
Store Manager
...minimal involvement in vendor interactions and will lead efforts in staff development and visual merchandising to enhance the shopping experience. Responsibilities Manage and lead a team of 6-15 staff members to achieve store objectives Deliver exceptional...
Rainbow Stores
New Orleans, LA
9 days ago
Store Manager
...for full-time, permanent employment in retail stores across the North. This is an excellent opportunity to join a team where your experience and work ethic is appreciated and rewarded. With The Alaska Commercial Company, you’re encouraged to learn and grow on the job...
Permanent employment
Full time
Work at office
Local area
Immediate start
Remote work
Relocation
Relocation package
Alaska Commercial Company
New Orleans, LA
27 days ago
Center Clinical Director, Associate
$238.83k - $341.19k
...centers. Participates in recruiting and interviewing PCP and specialist candidates. Partners with Clinical COE and Talent... ...knowledge and skills: Excellent clinical skills. Knowledge and experience in a managed care delivery system. Knowledge of clinical outcomes...
Full time
Work at office
Local area
ChenMed
New Orleans, LA
9 hours ago
Pharmacy Relationship Manager
...relationships with Pharmacy Staff and Healthcare Providers Requirements What you need to qualify: Pharmaceutical/medical sales experience is preferred but not required Sales skills with a proven track record Exceptional interpersonal skills (building strong...
Currently hiring
Work at office
Remote work
America's Pharmacy Group, LLC
New Orleans, LA
3 days ago
Assistant Store Manager, Full-Time-New Orleans, LA
$50k - $70k
...business performance when needed. Consistently meet and exceed store sales goals. Drive the execution of an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a...
Full time
Live in
Local area
Flexible hours
Night shift
Weekend work
Reformation
New Orleans, LA
4 days ago
Assistant Store Manager
...team environment. Requirements: What you need to join the fun: Education: High School diploma or equivalent. Years of Experience: 2 - 3 years retail experience preferred. Prior sales and management experience in a retail environment preferred. Willing...
Flexible hours
Afternoon shift
ITSugar LLC
New Orleans, LA
23 days ago
Assistant Store Manager
...customer relationships and repeat business. Ensure compliance with store policies and procedures. Requirements: Proven experience in retail management. Strong leadership skills with a focus on team development. Excellent communication and interpersonal...
Flexible hours
BUNGALOWS INC
New Orleans, LA
4 days ago
Assistant Store Manager
...and infusing the team with a passion for creating outstanding guest experiences Ensuring every guest has a memorable and inviting... ...modern, clean, and sanitary and include private suites. Our specialists are licensed and trained to deliver an exceptional wax experience...
Hourly pay
Flexible hours
Afternoon shift
European Wax Center
Metairie, LA
1 day ago
Assistant Store Manager - Big Lots
...and implementing all directives in the Store Operations Weekly Bulletin. Qualifications Prefer prior retail and management experience. Effective communication, interpersonal, and written skills Ability to lift, bend and transport merchandise weighing up to...
Hourly pay
Full time
Part time
Flexible hours
Afternoon shift
Variety Stores LLC
Metairie, LA
12 days ago
Client Services Manager
...sales tax laws and regulations for different states. Ability to problem solve payroll tax notices for federal and other states. Bachelors degree in Accounting Six (6) to Ten (10) years experience as an accountant Active Certified Public Accountant License...
Interim role
Local area
Synectics
Metairie, LA
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Specialist. Be the first to apply!