Transportation Coordinator (Dispatcher)

Pavement Preservation Group (Cactus Asphalt, Viking Construction, and American Pavement Preservation) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Pay $50k-$62k Schedule 8 hour shift Monday- Friday 4 am-12 pm On call (Every 3rd weekend) Job Description Position Overview The Dispatcher is responsible for coordinating and managing the daily scheduling and routing of drivers or service personnel to ensure timely and efficient delivery of services. This role involves communicating with drivers, customers, and other departments to ensure smooth operations. Responsibilities Act as a liaison between drivers and management; effectively dispatch deliveries. Ensure adherence to DOT regulations and resolve operational issues promptly. Review daily driver documentation for pre-trip inspections and reimbursements. Assign and dispatch drivers based on availability and service requirements. Adjust dispatch schedules as necessary. Maintain clear communication with drivers, customers, and departments. Provide drivers with delivery instructions and route updates. Address and resolve issues during the dispatch process. Resolve customer inquiries and issues alongside the Dispatch Manager. Update customers on order status and manage expectations. Ensure dispatch activities comply with policies, safety regulations, and standards. Report safety concerns or incidents to management. Qualifications Applicants must be able to successfully pass a drug screening. Capability to thrive in a fast-paced work setting. Knowledge of Microsoft Office Suite, especially Excel and Word, is necessary. Basic understanding of GPS and routing technology is needed. Preferred Experience Dispatching Experience: 1 year Customer service: 1 year Company Benefits Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based incentives. #J-18808-Ljbffr Pavement Preservation Group