Bi-Lingual Intake Coordinator / Front Desk

Bilingual Intake Coordinator / Receptionist (Spanish Required) Schedule: Monday–Friday, 9:00 AM – 4:00 PM (30-min break) | 32.5 hours/week Make a difference in your community every day. We’re seeking a compassionate, organized, and bilingual professional to serve as the first point of contact for individuals seeking services. In this role, you’ll play a vital part in connecting people to resources, supporting independence, and ensuring a welcoming, inclusive experience for all. What You’ll Do Provide a warm, professional welcome to consumers, visitors, and callers, delivering excellent front-line support Conduct intake assessments, complete documentation, and coordinate referrals to appropriate programs and services Offer information, advocacy, and independent living support, empowering individuals to make informed decisions Perform Social Care Network screenings, determine eligibility, and coordinate navigation and referral services Maintain accurate records and service documentation within agency databases Coordinate scheduling for consumers, staff, meeting spaces, and agency vehicles Oversee front desk operations, including phone coverage, mail handling, supplies, and visitor management Support employment readiness services, such as resume assistance and job application guidance Manage office supply ordering and administrative processes, including expense tracking Monitor and respond to voicemail, referral systems, and communication platforms in a timely manner Assist with outreach, marketing initiatives, and special projects Participate in team meetings, trainings, and professional development opportunities Ensure compliance with organizational policies and disability rights regulations What You Bring Fluency in Spanish and English (required) Experience in intake coordination, reception, administrative support, or human services preferred Strong interpersonal and communication skills with a customer-focused mindset Excellent organizational skills and ability to multitask effectively Comfort working with databases, scheduling systems, and office technology A compassionate, detail-oriented, and proactive approach to supporting diverse populations Why You’ll Love This Role Make a meaningful impact by helping individuals access critical services and resources Work in a supportive, mission-driven environment Gain valuable experience in human services, case coordination, and community outreach Enjoy a consistent weekday schedule with work-life balance Opportunities for ongoing training and professional growth Ready to make a difference? Apply today and connect with a recruiter to learn more about this rewarding opportunity! #J-18808-Ljbffr Manpower Group (USA)