Veterinary Receptionist

Job Title: Receptionist

Welcome to Animal Kingdom Veterinary Care Center, L.c., located in the dynamic community of North Liberty, Iowa. Our mission centers on delivering compassionate, high-quality medicine, a commitment reflected in our excellent 4.8-star Google rating from the community we serve. We believe that true success in veterinary medicine comes from a supportive environment where every individual is empowered to deliver exceptional care. If you are looking for a place where you can immediately contribute to positive patient outcomes and connect with dedicated colleagues, we invite you to explore this opportunity to join our dedicated team.

Joining our practice means committing to continuous professional development in a setting designed to help you do your best work. We are part of a network built on supporting the career journey of every teammate. This means you will have access to educational programs and resources specifically structured to help you achieve your professional goals, whether that involves becoming a credentialed technician, pursuing advanced training, or moving into leadership. We prioritize a supportive workflow and promote open communication so that you can grow your skills and focus entirely on providing outstanding patient care without unnecessary distractions. The medicine we practice covers a broad scope, offering you the chance to expand your clinical expertise across several vital areas. Our current services include comprehensive Small Animal general practice, advanced Dentistry, soft tissue and orthopedic Surgery, detailed Nutrition consultation, and specialized care for Exotics. For complex cases, our veterinarians benefit from access to internal specialty consultations across the network, ensuring that every patient receives the highest standard of care possible. We provide the tools and collaborative environment necessary for our teammates to excel in challenging and rewarding veterinary medicine.

North Liberty, Iowa, is a rapidly growing community positioned ideally within the larger Iowa City corridor. This location offers the perfect blend of small-town friendliness and easy access to the cultural and recreational amenities of a larger metropolitan area. You will find a highly engaged community that values local businesses and provides a welcoming atmosphere for professionals and families alike. North Liberty offers an excellent quality of life, affordable living, and plentiful opportunities to relax and recharge, making it an ideal place to establish roots while pursuing a fulfilling and successful veterinary career.

As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.