Human Resources Generalist

Human Resources Generalist

About Easterseals Massachusetts:

Easterseals Massachusetts is a nonprofit organization dedicated to ensuring that children and adults with disabilities have equal opportunities to live, learn, work, and play. When you join Easterseals Massachusetts, you become part of a mission-driven team making a meaningful and immediate impact in communities across the Commonwealth.

Position Overview:

Easterseals Massachusetts (ESMA) is seeking a dynamic and experienced Human Resource Generalist to provide comprehensive HR support to both internal teams and our external ESmart clients. This role ensures employees and managers have the resources, guidance, and compliance oversight needed to succeed.

The ideal candidate is a hands-on HR professional who thrives in a multi-functional environment and is passionate about delivering high-quality service across the employee lifecycle.

Key Responsibilities:

HR Operations & Employee Support

• Provides day-to-day Human Resources tactical support to functional groups.
• Partner with HR Director to make recommendations for compliance and policy changes.
• Provide external ESmart clients with Human Resources support and guidance for employment, employee relations, benefits, and payroll-related inquiries, issues, and decision-making.
• Resolve routine administrative problems and work with confidential data.
• Participate in various department meetings as requested and HR staff meetings.

Policy, Compliance, Risk Management, and HR Documentation

• Assist in the development of policies and procedures for the general operation of compliance and risk management programs and related activities to prevent illegal, unethical, or improper conduct.
• Maintain and review policies and procedures; create a process to track revision dates and policy ownership to ensure policies remain up to date and reviewed within the designated timeframe.
• Assist with the review and revision of the ESMA HR Guide, Summary of Employee Benefits, and various HR forms and processes.
• Participate in the development and coordination of online and in-person required training and policy assignments to ensure annual compliance for all departments.
• Ensure compliance with documentation requirements for HR files.
• Coordinate compliance/regulatory mailings, notification tracking, and distribution as required by law/regulations.

Benefits, Leave Administration, Payroll, and HRIS Support

• Administer benefit plans and ensure compliance with HIPAA and COBRA for functional groups.
• Under the direction of the Director, coordinate benefit plans and invoicing; communicate and provide benefit plan compliance information, including HIPAA and COBRA compliance.
• Administer leaves of absence and manage employee injuries for functional groups.
• Oversee weekly/bi-weekly payroll administration for designated ESmart clients, ensuring compliance with applicable laws, identifying and resolving discrepancies, and communicating with clients on corrections needed; process applicable payrolls and provide backup for the Senior Payroll Specialist as needed.
• Partner with Payroll, HRIS, Compensation, and Benefits functions as needed to provide solutions for clients; communicate and provide guidance to employees as needed.
• Supports annual HR cycle deliverables, including performance management, merit and bonus awards, and benefits enrollment.

Recruitment and Hiring

• Review resumes and conduct phone interviews for assigned positions to prevent backlog of work during peak season; assist with recruitment activities such as posting jobs and scheduling interviews for both ESMA and ESmart clients.
• Assist in the recruiting and hiring process for functional groups, including requisition forms, applicant screenings, preliminary interviews, compliance with licensing and certification requirements, background checks, extending employment offers, and making recommendations to appropriate hiring managers.
• Assist in creating job postings and ensure timely advertisements on social media, ADP, Indeed, and other recruitment boards as needed.
• Assist in recruitment campaigns; participate in job fairs, college relations programs, general networking, and other activities to help ensure a robust candidate pipeline.

Onboarding, Offboarding, and Employee Lifecycle

• Support the employee onboarding and offboarding processes by contributing to the work and helping to create efficiencies in workflow, including any part of the employee lifecycle.
• Initiate and organize the complete onboarding process for newly hired employees, including communication and initiation of various systems from all departments, as well as coordinating and/or conducting first-day orientations.
• Initiate and organize the complete offboarding process, including conducting exit interviews to help identify opportunities to retain talent and assess recruitment strategies.

Performance Management, Accommodation, and Employee Programs

• Assist with the performance review process and implementation of any new processes.
• Serve as the first point of contact for accommodation requests, process requests within established guidelines, and escalate as necessary through defined processes.
• Assist the HR Director with the coordination of team-building activities and company events.
• Complete HR departmental surveys as needed.

Projects, Travel, and Other Duties

• Actively assist in HR projects, including audits.
• Travel to ESMA and client site locations throughout the Commonwealth to complete work on-site as needed.
• Perform any other duties and/or tasks that may be assigned on an as-needed basis.
• Complete special projects and all other duties as assigned.

Qualifications & Required Skills:

Required

• Bachelor's degree or equivalent combination of education and experience
• Minimum of 5 years of experience across multiple HR functions
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office Suite
• Excellent knowledge of state and federal employment laws
• Ability to work autonomously

Preferred

• Experience using ADP, Paychex
• Use of training software, such as Articulate
• Training and compliance experience
• Experience in nonprofit or multi-entity environments

At Easterseals MA, we champion an environment where every employee feels valued and respected. We welcome everyone's unique perspectives and strive to dismantle barriers that hinder individuals from reaching their full potential.

We actively engage with our staff, volunteers, partners, and the broader community to promote understanding, empathy, and collaboration. Collectively, we are changing the way the world defines and views disability, making profound and positive differences in people's lives every day. By beginning with our own workforce, we demonstrate our commitment throughout the commonwealth.

Together, we can create a workplace where everyone thrives by ensuring all feel empowered and valued.

Easterseals Massachusetts is an Equal Employment Opportunity employer and welcomes all qualified applicants. We base all employment decisions on each individual's capabilities and qualifications without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected status under law.