Front Desk Receptionist

Families and Communities Rising, Inc. (FCR, Inc.) is a nonprofit organization that has provided early education and resources to families for over 50 years! We are currently seeking an enthusiastic front desk receptionist for our Seminary location. The Front Desk Receptionist serves as the first point of contact for families, visitors, and community partners at FCR, Inc.s Seminary location. This position provides critical administrative and customer service support for the Head Start and Early Head Start programs, ensuring efficient communication and smooth daily operations. Major Duties/Functions/Responsibilities: Greet and assist visitors, answer, and direct phone calls, handle multi-line phone systems, and maintain a welcoming reception area.Perform general office duties, including typing, filing, and mail distribution. Assist with scheduling and office-related tasks as needed.Act as a primary point of contact for families and staff, ensuring professional and courteous communication in both English and Spanish.Log client referrals, collect data, and input information into databases or the program's data management system. Maintain and update files and records.Answer questions about program operations, enrollment, and other general inquiries.Follow security procedures for visitors.Prepare materials, assist at community events, maintain waiting lists, follow up with prospective families.Update files for enrolled and waiting families, track attendance data, monitor enrollment benchmarks.Assist with receiving payments, issuing receipts, and tracking late fees as required.Help maintain accurate inventory levels for office, education, and kitchen supplies.Provide general administrative support to the Center Manager and program staff as needed