Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Service Agent

Courtyard by Marriott Sunnyvale Silicon Valley

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background And Skills High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits And Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It #J-18808-Ljbffr Courtyard by Marriott Sunnyvale Silicon Valley

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Sunnyvale, CA vacancy
  •  ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus... 
    Suggested
    Daily paid
    Full time
    Part time
    Immediate start
    Shift work

    Hersha Hospitality Management

    Sunnyvale, CA
    5 days ago
  • Job Title: Guest Services Agent Location: Domain Hotel Sunnyvale - 1085 E. El Camino Real, Sunnyvale, CA 94087 Job Summary: The Guest Services Agent at the Domain Hotel is the first point of contact for our Guests, setting the tone for their entire stay. The Agent delivers... 
    Suggested
    Part time
    Local area
    Flexible hours
    Afternoon shift

    Rebel Hotel Company

    Sunnyvale, CA
    3 days ago
  • $26 per hour

     ...Social Sunnyvale , we don’t just welcome guests—we create moments, spark connections, and...  ...by a legacy of quality, consistency, and service excellence—driven by a passion for...  ...About the Role: As our Guest Services Agent , you will be the first point of contact... 
    Suggested
    Hourly pay
    Temporary work
    Work at office
    Local area
    Worldwide
    Shift work
    Night shift
    Weekend work
    Day shift
    Afternoon shift

    Millennium Hotels and Resorts

    Sunnyvale, CA
    21 days ago
  •  ...attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard...  ...all shifts and departments.Qualifications:Previous customer service experience with proven ability to thrive working the overnight shift... 
    Suggested
    Daily paid
    Temporary work
    All shifts
    Flexible hours
    Shift work
    Night shift
    Weekend work

    SpringHill Suites Miami Airport South

    Los Altos, CA
    4 hours ago
  •  ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales... 
    Suggested
    Immediate start
    Shift work

    HHM Hotels

    Sunnyvale, CA
    11 days ago
  • $49.92k - $52k

     ...growing fast ). With a dynamic mix of full-service and focused hotels across major cities,...  ...properties means we’re everywhere our guests need us to be. But here’s the thing—we...  ...role is all about The Guest Services Agent (GSA) is responsible for consistently delivering... 
    Hourly pay
    Full time
    Temporary work
    Seasonal work
    Work at office
    Local area
    Shift work
    Weekend work
    Day shift
    Afternoon shift

    Sonesta Hotels

    Milpitas, CA
    1 day ago
  • At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right... 
    Casual work
    Local area
    Flexible hours
    Afternoon shift

    Nothing Bundt Cakes

    Sunnyvale, CA
    17 hours ago
  • $18 - $19.4 per hour

     ...based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Description Guest Service Agent | Spark - San Jose, CA Pay: $18-$19.40 per hour The Guest Service Agent is responsible for processing check-ins/outs,... 
    Hourly pay
    Shift work

    Peachtree Group Hospitality Management

    San Jose, CA
    3 days ago
  • Description Duties Greet guests warmly upon arrival, providing a friendly and professional first impression. Manage front desk operations...  ..., reservations, and billing information to support seamless service delivery. Collaborate with hotel management to coordinate... 
    Shift work
    Night shift

    Nia Hotel

    Menlo Park, CA
    2 days ago
  • POSITION PURPOSE AND SUMMARY The Guest Services Representative(“GSR”)position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and... 
    Local area
    All shifts

    Extended-Stay-Hotel

    Sunnyvale, CA
    2 days ago
  •  ...Job Description Job Description At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party... 
    Casual work
    Flexible hours
    Afternoon shift

    Nothing Bundt Cakes #104

    Sunnyvale, CA
    4 days ago
  • $19 - $21 per hour

     ...Description Job Description The Maple Tree Inn is seeking a warm and approachable individual to join our dynamic team as a part-time Guest Service Representative in Sunnyvale, CA. If you excel in providing efficient and courteous assistance to hotel guests in person and over... 
    Hourly pay
    Part time
    Local area
    Flexible hours
    Shift work
    Night shift

    Maple Tree Inn, Hogan Hospitality

    Sunnyvale, CA
    4 days ago
  • Guest Services RepresentativeThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests... 
    Local area
    All shifts

    Extended Stay America

    Alviso, CA
    17 hours ago
  • $24 - $25 per hour

     ...Front Desk Supervisor The Front Office is the heartbeat of the guest experience and as the Front Desk Supervisor, you'll help lead...  ...a fast-paced hospitality environment and enjoys balancing guest service, team support, and daily hotel operations. You'll help oversee Front... 
    Hourly pay
    Temporary work
    Local area
    Flexible hours
    Night shift
    Day shift
    Afternoon shift

    Sonesta

    Milpitas, CA
    2 days ago
  •  ...personality and ability to connect with others to create memorable guest experiences! As a Front Desk Supervisor, you will be the first...  ...and collaboration with all departments. Previous customer service experience in a fast-paced, guest-facing environment is ideal, as... 
    Daily paid
    Temporary work
    Local area
    All shifts
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    SpringHill Suites Miami Airport South

    San Jose, CA
    4 hours ago
  •  ...Do you bring positive energy, a can-do attitude, and a passion for exceptional customer service? At Simply Sonesta Extended Stay Hotel , we’re looking for an enthusiastic Guest Service Representative who understands that hospitality is more than checking guests in and... 
    Relocation
    Flexible hours

    Simply Sonesta Santa Clara

    Santa Clara, CA
    3 days ago
  • CBRE Workplace Experience Coordinator role in Mountain View is to deliver world-class service to employees and guests. You’ll greet visitors, issue passes, answer calls, and coordinate events and services across the building. Role emphasizes hospitality, clear communication... 

    CBRE

    Mountain View, CA
    4 days ago
  • Domain Hotel Sunnyvale is seeking a Guest Services Agent to be the first point of contact for guests, delivering a warm, personalized check-in and check-out experience while upholding privacy and discretion. The role requires at least 1 year in front desk or guest-facing... 
    Part time
    Weekend work

    Rebel Hotel Company

    Sunnyvale, CA
    3 days ago
  •  ...Guest Service Representative Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team at the newly renovated Martis Valley Lodge, formerly the Hampton Inn Truckee/Tahoe! Schulte Companies is an organization whose... 
    Daily paid
    Immediate start
    Flexible hours
    Shift work

    Schulte

    San Jose, CA
    17 hours ago
  • At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right... 
    Casual work
    Flexible hours
    Afternoon shift

    Nothing Bundt Cakes

    Los Gatos, CA
    1 day ago
  •  ...Job Description Job Description Guest Service Concierge | Front Desk & Guest Experience Be the Welcome. Create the Experience. Make Every Stay Memorable. We believe memorable hospitality starts with genuine connections, thoughtful service, and making every guest... 
    Flexible hours
    Day shift
    Afternoon shift

    Radiate Hospitality, LLC

    Palo Alto, CA
    20 days ago
  • $20 per hour

     ...Join Our Growing Family At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping... 
    Hourly pay
    Casual work
    Flexible hours
    Afternoon shift

    Nothing Bundt Cakes

    Los Gatos, CA
    2 days ago
  •  ...with basic office tasks You serve as the face of the community—ensuring every interaction reflects Sunrise's hospitality and service standards. What We're Looking For: High School Diploma/GED Strong customer service and communication skills Organized... 
    Work at office
    Shift work

    Dignity Home Care Inc

    Cupertino, CA
    1 day ago
  • $25 per hour

     ...Social Sunnyvale At M Social Sunnyvale , we don’t just welcome guests—we create moments, spark connections, and bring energy to every...  ..., our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an... 
    Hourly pay
    Full time
    Temporary work
    Worldwide
    Shift work
    Weekend work
    Afternoon shift

    Millennium Hotels and Resorts

    Sunnyvale, CA
    16 days ago
  • POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests... 
    Weekly pay
    Minimum wage
    Part time
    Local area
    All shifts

    esacareers

    San Jose, CA
    4 days ago
  • Radiate Hospitality is seeking a proactive Guest Service Concierge to join our first-class Front Desk Team. You will welcome guests, manage check-ins and check-outs, and coordinate bell, concierge, and guest services to deliver memorable stays. You will build connections... 

    Radiate Hospitality

    Palo Alto, CA
    4 days ago
  • $27 per hour

     ...At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It'... 
    Hourly pay
    Flexible hours
    Shift work
    Day shift
    Afternoon shift

    HYATT Hotels

    Santa Clara, CA
    4 days ago
  •  ...up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when... 
    Full time
    Part time
    Night shift

    Rebel Hotel Company

    Sunnyvale, CA
    3 days ago
  • $27.92 per hour

     ...clean and neat, free from dust and litter.Deliver clean linen to guest room attendants and linen closetsCollect and deliver dirty linen...  ...dust hallway pictures, tables, etc.Sweep and mop stairwells and service elevator landings.Sweep and mop vending machine areas and keeps... 
    Shift work

    Hilton Santa Clara

    Santa Clara, CA
    5 days ago
  • $23 per hour

     ...area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets... 
    Hourly pay

    Maple Tree Inn, Hogan Hospitality

    Sunnyvale, CA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!