Automotive Service Advisor
$80k - $120kFull-time
Ruges Auto Group
About Ruges Automotive Inc
Ruges Automotive Inc is looking for a dedicated Automotive Service Advisor to join our team in Rhinebeck, NY. We value outstanding customer service built on strong communication, product knowledge, and professionalism. This is a full-time position offering competitive compensation and comprehensive benefits.
Job Details
- Salary: From $80,000 to $120,000 per year
- Job Type: Full Time
- Location: Rhinebeck, NY 12572
Key Responsibilities
- Greet service customers promptly and professionally.
- Inspect vehicles and review service history to determine customer needs.
- Promote appropriate services, parts, and accessories by understanding product details.
- Provide accurate estimates for costs and completion times, and obtain customer authorization.
- Monitor service progress, communicate updates, and receive approvals for any changes.
- Administer warranty repairs following manufacturer guidelines.
- Confirm service appointments by phone prior to customer arrival and conduct post-repair follow-up.
- Inspect vehicles before delivery to ensure repair quality and communicate results to customers.
- Comply with state and federal automobile repair and consumer protection laws.
- Maintain behaviors consistent with company values in interactions with customers, coworkers, and vendors.
Work Hours
This role is full-time with standard business hours. Specific scheduling details will be provided during the hiring process.
Vacancy posted 6 days ago
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