Inside Sales Engineer

Commercial Inside Sales Engineer - HVAC Products | Carrier Enterprise

Carrier Enterprise is looking for an Inside Sales Engineer that can be based in either our Charlotte or Raleigh / Knightdale NC, or Knoxville, TN locations.

Carrier Enterprise (CE) is a leading national distributor of residential and light commercial HVAC products, parts, and supplies, serving licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With 200+ locations, we deliver top-quality HVAC/R solutions where our customers need them most. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Benefits include:

• Health Insurance
• Health Savings Account (HSA)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement and Professional Development Opportunities
• Paid Vacation and Sick Time
• Company-Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program
• Company-Paid Volunteer Time Off

Job Summary:

The Inside Sales Engineer will provide customer sales and support for Commercial contractor sales of HVAC equipment and HVAC parts, and supplies. This role is an exciting opportunity for a self-driven individual who will be responsible for working collaboratively with the commercial sales team as a technical advisor and product advocate. The successful candidate will be responsible for configuring, pricing, and quoting technical and financial solutions that position CE as a viable solution for the customer and marketplace. This position is eligible for performance-based bonuses and incentives.

Essential Duties and Responsibilities:

• Respond to Business Opportunities: Respond to new business opportunities based on sales leads from Account or Sales Managers and generate quotes for commercial sales with assigned accounts.
• Support Sales Team: Assist Account Managers and Sales Managers with new and existing accounts, and introduce new products to Engineers and Mechanical Contractors.
• Complete Bids and Submittals: Complete bids, submittals, and take-offs based on plan reviews and specifications in support of commercial sales.
• Follow-Up: Follow up on quotes, bids, and submittals to finalize the sale.
• Customer Interaction: Engage extensively with customers, manufacturers, and the sales team via phone and email.
• Training: Assist with training for our Commercial dealers as needed.
• Issue Resolution: Resolve customer issues in alignment with the company's mission, values, and financial objectives.
• Identify Sales Opportunities: Identify and communicate customer needs and sales opportunities to drive future growth.
• Travel: Travel as needed with the Sales Team to support presentations and trade show activities.

Qualifications:

• Proficiency in Microsoft Office Applications.
• Ability to read architectural, mechanical, and electrical blueprints.
• Basic understanding of electrical and mechanical control systems.
• Maintain expert-level product knowledge and applications.
• Strong communication, interpersonal, and organizational skills.
• Proficiency with CRM/Database tools.
• Experience working with contractors is highly desired.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong problem-solving abilities with the competence to make recommendations.

Requirements:

• Bachelor's Degree in Engineering/Technical Field or equivalent successful experience in a similar technical role.
• Excellent interpersonal and communication skills.
• 3-5+ years of commercial HVAC engineering or applications experience, or technical knowledge of HVAC.

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.