Brand Ambassador

Summary The Brand Ambassador delivers a personalized, customer-first shopping experience on the sales floor and supports store performance. This entry-level, part-time retail role focuses on driving sales, maintaining store standards, and representing brand styling and product knowledge. The role contributes to team KPIs and supports operational tasks as needed. Responsibilities Provide excellent customer service and a personalized shopping experience. Meet or exceed individual KPIs (SPH, data capture) and support store sales goals. Connect customers to the Polo Connect program and educate on brand initiatives and offerings. Assist customers in fitting rooms and maintain sales floor and back-of-house standards. Support operational activities including floor sets, replenishment, opening and closing tasks. Maintain visual standards and share product or category feedback with management. Participate in company trainings and talent development opportunities. Requirements Retail or similar high-volume customer-facing experience preferred. Strong communication skills and ability to build positive customer and team relationships. Ability to operate a register, stand and walk for extended periods, and assist with fitting rooms. Capable of lifting up to 30 lbs and maneuvering around sales floor and back-of-house areas. Flexible availability including days, evenings, weekends and occasional travel as required. #J-18808-Ljbffr