Sales Support Coordinator

Sales Support Coordinator

Cultural Care Au Pair Location: Denver office

Start Date: Aug 18

Interested in learning about sales and customer support? Cultural Care is the leading au pair agency and is seeking a motivated and enthusiastic individual to join our dynamic sales team based out of our Boston/Denver office. This is an excellent opportunity for someone eager to learn and grow within the sales and customer centric industry. As a Sales Trainee, you'll gain hands-on experience working with many of our customer-facing teams that talk with prospective host families, including our Placement and Sales teams. You will gain a deep understanding of our sales and customer journey, educating customers on this unique cultural exchange and childcare solution.

Key Responsibilities:

• Sales Support: Work closely with our sales team in various tasks, including but not limited to: responding to customer inquiries and requests, supporting families before their au pair arrives.
• Sales Development: Learn to identify and nurture sales opportunities. Manage diverse pipeline/case load, develop effective communication and sales skills, build strong relationships with customers and colleagues.
• Salesforce: Maintain accurate records of sales activities and customer interactions, utilize salesforce to track progress and manage day to day.
• Training and Development: Participate in a comprehensive training on our product, teams, and sales strategy, develop a deep understanding of our customers and their needs, actively participate in team meetings, shadow experienced sales representatives, and assist with administrative tasks as needed. Hands on training including jumping in and supporting the team where it is needed most at the time.

Who you are/qualifications:

• Sales intelligence
• Passion for helping families and cultural exchange
• Thrive in a deadline-driven environment, embracing competition and the excitement of monthly sales and growth targets
• Organization and time management: Demonstrate strong organizational skills, can efficiently manage daily phone, SMS, and email outreach
• Innovative and solutions-oriented mindsetability to use setbacks as fuel to explore new approaches and overcome obstacles

Why you'll love working here: Perks, Benefits, and more!

This is the most fun, high caliber place you'll ever work. Ask any employee why they love EF (whether they've been here 10 minutes or 10 years) and they'll probably tell you the same thing: it's the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

• Commitment to professional growth: robust monthly calendar of trainings and workshops
• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• Exciting business travel opportunities
• 25% company match on your 401(k) contributions
• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
• Access to fertility care and family-building support
• Wellness benefits including a yearly fitness reimbursement
• Frequent social and learning events, including access to our employee-run resource groups
• Robust Employee Assistance Program
• Tenure-based sabbatical eligibility
• EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
• Discounts at local venues and businesses
• Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home on Friday
• Compensation: $52,000 base salary. This position can move into a Matching Specialist role anytime within the first year. Movement is based on one's performance and the business need. The salary increases to $53,000 base salary plus bonus eligibility up to $12k

About Us

Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures. For over half a century we've been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world. You'll find our offices and schools located in some of the world's greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it's what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference. Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World's Best Employers and 2024 Top Companies for Women lists, Fast Company's 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.

About the Team

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. As the largest and most experienced au pair organization in the world, we build global families by bringing together international visitors with American hostsproviding meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for all. If you're ready to expand your own horizons we invite you to be a part of our global team of problem-solvers, relationship-builders, and innovators. Join us as we continue to bring the world a little bit closer together, one family at a time. Cultural Care Au Pair is associated with EF (Education First), the world leader in international education. At EF we believe that the world is better when people try to understand one another. Since 1965, we have brought millions of people to see new places, experience new cultures, and learn new things about the world and themselves. Our culturally immersive education programsfocused on language, travel, cultural exchange, and academicscreate students of the world, and turn dreams into international opportunities. An equal opportunity employer, Cultural Care Au Pair is committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you, wellyou.

Job Info

• Job Identification 2553
• Organization Cultural Care Au Pair, Education First
• Seniority level Entry-Level
• Job category Sales
• Job Schedule Full time
• Job Type Standard
• Locations 2373 15th Street, Denver, CO, 80202, US (Hybrid)

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