Business Development and Account Manager

Strategic Account Manager

Zotefoams plc is a world leader in cellular material technology, with facilities in Croydon, UK; Kentucky and Oklahoma, USA; Brzeg, Poland; and Jiangsu Province, China (T-FIT). We produce lightweight foams for a wide range of markets including sports and leisure, aviation, automotive, and healthcare. Zotefoams also owns and licenses patented technology and supplies advanced insulation systems.

The Company is on a strong growth trajectory, with significant revenue and profitability increases in recent years and ambitious plans for the future.

About the Role

This role combines strategic account management with proactive business development across the Western US, with a strong emphasis on specifying specialty materials and supporting customers through technical discussions and application requirements. To enable effective customer coverage and reduce unnecessary long-distance travel, we are specifically targeting candidates based in the Western US (Denver area or further West).

Reporting to the US Sales Director, you will own and grow a portfolio of established customer accounts while also identifying and converting new business opportunities within agreed market segments. Approximately 60% of the role focuses on account ownership and customer development, with around 40% dedicated to new customer acquisition and market expansion.

Location and Travel

• Home-based in the Western US (Denver area or further West preferred)
• Regular travel across the Western region, plus occasional travel to manufacturing sites and industry events
• Travel requirement up to 50%

Role Responsibilities

Account Management

• Own and develop a portfolio of key and strategic customer accounts
• Build strong, long-term relationships as the primary commercial contact
• Understand customer applications and requirements, advising on the right materials and solutions
• Lead commercial discussions covering pricing, contracts, supply and issue resolution
• Partner closely with technical, operations and product teams to support customers and new developments
• Track account performance and identify growth opportunities

Business Development

• Identify, qualify and pursue new business opportunities across targeted US markets
• Take a structured, disciplined approach to new customer acquisition
• Monitor market trends, competitor activity and emerging applications
• Generate and convert leads into sustainable long-term revenue
• Support customers through product development, approvals and specification processes

Sales Planning and Collaboration

• Deliver sales targets aligned with agreed budgets
• Maintain accurate pipeline management, forecasting and reporting
• Work collaboratively across sales, technical, operations and supply chain teams
• Act as the voice of the customer internally

What You'll Need

We are particularly interested in candidates with a polymer industry background and technical sales experience, ideally in a specification-led environment.

Essential

• Proven experience in a customer-facing commercial role combining account management and new business development
• Strong relationship-building capability with a consultative sales approach
• Confident negotiator with sound commercial judgement
• Self-starter who is organised and comfortable working autonomously
• Willingness to travel regularly (up to 50%)

Strongly Preferred

• Experience within the polymer industry, such as specialty resins, engineered plastics, foam, sheet or moulded components
• Background in technical or application-driven sales rather than purely transactional sales
• If not polymers, a strong technical sales background within B2B raw materials used in highly specialised markets

Why Join Us?

At Zotefoams, we believe in fostering a supportive and innovative environment where everybody can thrive. By joining us, you will be part of a dynamic team that values collaboration, continuous improvement, and opportunities for professional growth and development.

Our Values

Courage The courage to take bold action to ensure that we succeed in tackling our challenges and opportunities.

Impact Dedicated to making a significant and positive impact in everything we do.

Respect Cultivate a respectful and inclusive environment where everyone is valued and collaboration is encouraged.

Zotefoams is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.