Operations Support Coordinator

Annuities Operations Coordinator Financial services New York , New York Temp Dec 6, 2024 The AnnuitiesOperations Coordinatoris responsible for the end-to-end annuity new business process from submission to issuance. This process consists of an initial review, processing, updating, and issuing of individual annuity new business applications working on behalf of and in partnership with our annuity carrier client. The person in this position will also communicate via phone and e-mail with carrier distributors to follow up on outstanding requirements as well as provide follow-up with other carriers regarding the status and funding of annuities. What You Are Responsible For: Learn to verify annuity new business applications, submissions, and corresponding forms for completeness. Develop working knowledge of regulatory, technical and/or departmental guidelines to assess applications for compliance. Enter new applications into appropriate company systems in accordance with quantity and quality standards. Review, apply funds, and issue individual annuity new business utilizing workflow management system, administrative system, new business system, etc. Communicate via email and phone with insurance agents to obtain outstanding requirements and/or provide status updates on annuity application. Resolve any new business-related issues as the requirements are submitted and met Communicate with internal stakeholders on new business-related items Perform other duties as assigned Soft Skills: Problem-Solving, Attention to Detail, Communication, Adaptability, Critical Thinking Target Qualifications: 3-5+ years previous customer service experience 1+ years annuities experience Associates or Bachelor’s Degree preferred Excellent written, communication, and presentation skills Ability to interact and work closely with business stakeholders at all levels of seniority Possess strong analytical thinking and critical reasoning skills Ability to work effectively in a team environment Ability to effectively handle a fast-paced environment and successfully meet established deadline requirements Ability to work in EST hours and flex as needed based on business demand Prefer candidates who are in EST or CST (Locations Negotiable) Share This Post NY Headquarters 1430 Broadway, 13th Floor New York, New York 10018 Read our funny (sometimes scary) recruiting tales. Stay up to date on the latest employment news. #J-18808-Ljbffr