Customer Relations Specialist - Johnstown

Overview The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings. Position is part-time 10-15 hours per week, year-round. This is a flexible role that can fit a new retiree, as well as someone just starting in the workforce or seeking a second job. We are looking for weekend coverage with an occasional shift during the week. We offer a +10% differential for staff who work the opening shift and another +10% differential for bilingual staff who test as fluent in Spanish and English. Responsibilities Welcomes our members. Answers questions. Gives tours. Helps individuals and families understand and access Y offerings. Other duties as assigned. Qualifications Must be reliable and committed to arriving on time for every shift. Customer Service and Sales Experience. Professional, alert, courteous, and tactful. Spanish proficiency preferred (additional 10% pay differential for Spanish and English fluency). Intermediate computer skills required. Benefits (10+ hours/week) Free Family Membership (10+ hours/week) Program discounts Generous retirement benefits - 12% after eligibility is met Employee Assistance Program Paid Sick Time Childcare benefits of more than $5000 are considered taxable income and will be processed accordingly.Limitations and restrictions apply to some programs Posted Salary Range USD $15.16 - USD $15.16 /Hr. #J-18808-Ljbffr